Hastings Electric — Attraction in Chillicothe

So our washer went out. We were aware of Hastings but were worried that prices might be higher than a national chain despite a good experience buying a range there 10 years ago that we still have.

Went to Lowe's first. Prices were Meh despite advertising a Memorial day sale, good selection. Younger sales associate. No true knowledge of product. Asked about delivery. 8 days. Neither me or my wife were free that day. 12 days till a good day.

Went to Menard's. Poor selection. Still Meh prices. Signs said possible same day delivery if in stock and you could go to the website to see stock. Since the only associate in the entire department was helping other people we pulled up the confusing site and eventually found how to see what was in stock. Nothing we wanted. Left without buying or talking to anyone.

So went to Hastings. Greeted immediately by a knowledgeable worker who was able to talk intelligently about products. Educated us on a couple of things we wouldn't have known to look for. Okay selection, not as good as Lowe's but better than Menard's. Asked about delivery. They use a local moving company. They called and they could do it the next day. Perfect. Picked out a washer (an online search later showed it no cheaper anywhere else). Right before we checked out delivery guys called to ask if they could just do it today.... Um, yeah. So within three hours our new washer was in use.

So yeah. This was my experience. And we weren't real bad on Our delivery openings. We were free solid till next Tuesday. Now that Sears and HH Gregg are gone this will be our place...

These ladies are fabulous! VIP treatment for sure 👑 They know their stuff about appliances and they sell all the good brands. No LG here 😝 So last night our refrigerator dead for the 2nd time since we bought it six years ago from Sears, it was a LG, RIP 🪦 My husband and I were on the search for a new one and went to a few places before finding this mom and pop shop. I am a small business myself so supporting small businesses is one of my favorite things to do. I walked in exhausted from the search and I was welcomed by 2 sweet ladies that helped us find all we needed. I couldn’t believe my ears when they said “we will deliver today” ! I will never buy anywhere else and I will send everyone I know your way 🥰 Thank you for all you did for my husband and I today. I have a brand new kitchen because of you. Lowe’s and Big Sandys have nothing on this store 💗 Sincerely one...

Absolutely fantastic service and prices. In the past six months we have replaced a refrigerator, dishwasher, washer and dryer. All of those were purchased from a big box store that I will not name because I’m not here to slander. Needless to say, going local with people that genuinely care about their customers, their reputation and the power of word of mouth is your best bet. We were never pressured into buying the most expensive but we’re steered by their knowledgeable staff toward appliances that fit our needs. Deliver was done the next day and was seamless. I can’t recommend Hastings...