Furniture Liquidators USA LLC — Attraction in City of Albany

Really bad and poor services. Not professionally with their prices. Always changing them up and down. Not sticking to the word after paying to hold things also does not like to refund you your money back when things were not delivered to you or things were damaged. I actually speak to a corporate and I even asked for a manager number and was denied after spending over $7,000 with them. I'm very I'm pleased and will never again be doing business here. I am looking for answers because I did order a full queen size bedroom set that is missing a mirror that's supposed to go with the long dresser as long as damages to my furniture from the mover or when they packed the furniture in the box when the movers was moving the furniture in my house I am very unhappy. I am not pleased with their so-called professional company and dealing with their customers and I would like to get a hold of someone to talk to more about the issues that I am having. I have requested that they come and pick up everything and just refund me all of my money back and the guy refused and said for me to email and never gave me the email to contact. Also refusing to give me the manager's number so I can talk to the manager personally and explain to her about my experience and what is missing and why I would just like for them to get all their things back and just get refunded. I still have all my receipts and proof of everything. Just looking for someone that I can talk to and at Corelli handle the situation. This is a unprofessional business and I will never...

Would have put Zero Stars if I could. BUYER BEWARE: RUN - I wish I had read these reviews before I bought a bedroom set and mattress/ box spring . I could go on and on but will limit it to this. Initially I thought Dave the sales person to be a nice guy, helpful in choosing a bedroom set. But the minute the deal was sealed there was a complete change. The delivery was not as promised, the bed frame legs that came w/ the bed are too short ( 7 inches for a 10 inch bed leg). When I reported this and requested assistance to correct it , I was treated rudely and disrespectfully. They don't call you back as promised , and hang up on you. I now have a bedroom set which does not have the proper feet for the frame, and will have to fix myself (yes it is brand new ) , a mattress set which I hope I never have an issue w/ since clearly based on the bed frame issue, they will not rectify the situation, , even though it has a warranty . I am unable to contact the owner as I am not provided w/ his contact information. I have gotten hung up on twice today , when I call to find out information about how to get new slats that fit the legs that they delivered to me to replace the short legs, that don't fit into the supposed universal slats. I have NEVER experienced such poor customer service . As other reviews stated they really need to be put out of business. WORST BUSINESS I HAVE EVER...

FALSE ADVERTISEMENT!! Advertised free night stand with purchase of bed set attached a screenshot of what was online that included a list of what was in a bed set. When they delivered I only received one night stand. When I then went to the store, because of course no one can seem to pick up the phone even when calling 10 different times, I was told that it was incorrect and will be taken down that day. Not only is it still up there but he only offered to discount the additional night stand instead of standing by his ad online. I was also promised by the salesman that the delivery guys would assemble all the furniture ( the bed and dining room set) he then mentioned when I went to the store regarding the night stand that they are now finding out they don't assemble....so I paid an extra hundred for delivery and assembly when I could've just taken the uhaul I already had for the day and gotten the furniture myself! Again nothing was done to correct this. Not only do they not stand by their ads, they never answer the phone, and they offer services they knowingly can't provide. I spent 2k when all was said and done and it will be the last I EVER spend there! Their prices are super cheap but unless you can confirm an ad right then and there and are able to pick up your furniture yourself I would not go there! Very shady...