Union Seafood — Restaurant in City of Albany

Edit: came here a second time. Stopped in ahead, and asked if I needed a reservation and if it was ok to get a table at 8pm. We ordered right away, and got our food at 9pm. It would not have been a big deal, but a man came out of the back came out after 20 minutes and said we had to leave by 9:30. Incredibly rude. If you are spending $100 per person, you should know better than to be so rude and unprofessional. Never coming back, they obviously don't want business.

First visit: don't make the mistake I made and Google Union Seafood near me, you might get the Union Seafood in Schenectady. I ordered the Thursday special, but the Albany Union Seafood location has completely different specials.I was expecting snow crab and shrimp, but this location has green mussels and shrimp for the Thursday special. I ordered some snow crab after the confusion, so this review is based on what I ate, I am not docking any points due to my mistake. There was only 1 server, and this poor girl was running around trying to take orders, make drinks, etc. I ordered a long island, and a lychee tea with boba. Lychee tea was good, not overly sweet. The long island was awful though, WAY too much carbonation, and tiny. Not a 1 oz serving of 5 liquors splash of cola and sour mix. A drop of liquors with lots of soda, avoid this. The food was ok. Crab legs were thin and missing legs from the clusters. Mussels were very bearded, sucking them from the shell is like kissing a lumberjack. Not my thing, but maybe your into that. Shrimp were well cleaned, shell on, good flavor (and I find shrimp boring, so that's why this rating is so high). Corn was surprisingly good, potatoes were hard as rocks. The overall boil flavors were good. Place had Halloween specials up in February, hand written food options all over except the menu. Old booths with cracked seats. It's ok, would come again if...

Let me first say, I have come to this restaurant several times and have never had an issue with the food or service until yesterday 1/9/24. I placed an online order for pick up. I ordered the Hibachi Salmon and Beef. The salmon was over cooked, and had a very fishy taste to it ( I know that sounds strange the fish taste fishy but the salmon just tasted bad) I immediately called the restaurant and spoke with who I assumed to be a manager. he apologized for the mishap with the salmon and guaranteed me that I could come in the next day to get a replacement salmon since I was at work and unable to get back to the restaurant that day. when I called the restaurant today (1/10/24), I asked them if I could order something of equal or lessor value as replacement for the salmon since I didn't care for it. I asked for 6 chicken wings lunch combo ( $11.00 value) I would pay the difference for the fries. I was told no we can give you a 10% discount. umm that's only $2 dollars. I paid $20 for my meal yesterday. I was then asked to bring in the salmon from yesterday. I had already tossed it out in the garbage yesterday. Had I known they wanted to CSI the salmon I would have kept it. he then accused me of possibly eating the salmon. LOL! I have much better things to do than try to con you out of a piece of salmon. It just didn't seem fair to me. 3 separate people got on the phone and I ended the call but not before letting them know how displeased I am with todays service and I will not return to the restaurant. I had no intentions of trying to get over on anyone, I just wanted to replace my food with something else from the menu. offering me $2.00 off salmon that probably has a value of at least $6-$8 is insane to me. also, I am not sure of the value of the salmon because when I asked 3 times, I didn't get a clear answer. Its...

Personally I found the management to be unprofessional so I don’t plan to come back here solely because of that.

When the management is unprofessional the staff will be as well.

Upon entry the waitress was kind and friendly. She seated us quickly and gave us our menus.

They do not serve alcohol at this time. Most of their beverages are teas, canned/fountain soda. My Pepsi was a fountain soda- it was flat. They also use paper straws-if that’s a thing for you. And they didn’t have lids for they’re plastic cups. (Also why have plastic cups and not plastic straws?)

The food: I ordered the “Get your hands dirty” snow crabs, with extra corn and sausage with garlic butter sauce.

Personally I felt the snow crab portion was skimpy. The potatoes/sausages were sufficient. The corn was a nice size- they’re bigger than the nibblets-mini corn. The garlic sauce was ok. Not as flavorful as I would have expected. They should add more seasoning.

The service: It wasn’t too busy for a Friday night but they did have a few people online for takeout. During my visit here.. my waitress stopped serving my table half way through my dinner… after 20 minutes another waitress came and asked if we were ok. Thankfully because I was thirsty from that bland garlic sauce.

When it’s time to go my waitress then tells me to go pay upfront she’s busy. After which the manager who just finished arguing with my waitress asked another employee to cash us out. Even though she’s standing there and just finished having an entire conversation with another customer.

The service here is poor. The food is meh. Personally I think it’s the same as going to boil shack. Not worth my...