Ethan Allen — Attraction in City of Industry

We placed a custom order with the Puente Hills store back in November of 2021 with our stylist Jennifer. She told us up front it would take 4 to six months, which seemed like a long time. Jennifer kept me posted on the status of each item as the order progressed. Items were delivered as they came available. With each delivery the service was excellent “ three in total”, delivery guys were very professional. The items we received were well worth the wait, especially when compared to local national furniture stores. You can really see the quality and craftsmanship in the furniture. I loved that I was able to pick my style; color “stain” and details on each item. I know that this furniture will last for many years. Very pleased with Ethan Allen “the staff, service and quality”...

I’ve been working with Zairan from City of Industry store for several months on updating the furniture and look of our family and living rooms. Zairan listened to my ideas and preferences. She made some excellent suggestions which I hadn’t thought of. Besides purchasing a new couch and love seat I was also looking at fabric to upholster one recliner and 2 wing back chairs, which I had purchased from Ethan Allen 25+ years ago! Zairan was so good coordinating the existing furniture with the new for a cohesive look. Communication was excellent, along with friendly customer service. Zairan made the experience easy and fun. My husband and myself are thrilled with the new updated look of our family and living rooms. A very positive experience. Thank...

We purchased a headboard/bed frame from Ethan Allen and did have a delay in the shipment of the item to Ethan Allen. Although we were a bit displeased with the delay, the salesperson provided weekly updates to us on the status and also made an adjustment to our set up portion of the bill. The headboard was delivered and set up and we could not be more pleased. Again, we are very pleased with the service and the frequent updating of the status that we received.

Based on our experience, I would highly recommend Ethan Allen for any...