U.S. Bank Branch — Attraction in Colerain Township

The manager there is completely rude. I was working with one of the bankers there about maintenance fees and we were talking through the issue just fine. The manager walks up takes over her workers computer and gets real nasty with me for no reason, as if she had no patience for my questioning. I asked to speak with the other lady and she smiles and states that she is the manager I have had a great relationship with us bank for 10 years and never had an experience like this. Definitely looking for...

Love the tellers at this location. Always sweet and pleasant. But location needs to have more than just the manager be a notary. I went in a week or so ago and the manager was in an interview. It was going to be more than an hour wait and I needed to be in court. I had to drive up the highway to a Kroger store location to ensure there was notary on hand to help me. Before when I had visited this location, one of the tellers was also a notary. Had made life alot easier at...

I think this branch has way too many hate reviews. I think moving forward, they should hopefully increase due to the remodel, along with the amazing workers there. The branch manager and one employee are both able to speak multiple languages. While there, I overheard one employee named Marcus handle a few irritate customers and explain the best process moving forward. He was able to calm them down and Kristany helped me open a few a accounts. Keep up...