Aafes Exchange Mobile Center — Attraction in Columbia

Prices are sometimes comparable. But A LOT of the times items you can get for a whole lot less elsewhere (just down the road outside the gate or even online). The "Tax Savings" they offer isn't worth the trouble. Most items (e.g. clothes, shoes, kitchen appliances, etc.) are models from previous years. If you don't believe me, please just look up those same models / items online. Just takes a few seconds. Do your due diligence. Price shop for those same items. You can almost always find those same older models for less elsewhere. Heck, I have even found newer models online for less than what AAFES is asking for the older models.

Oh, and they claim to "Price Match" but they do everything earthly possible from honoring that pledge. Instead of providing Military Servicemembers & Retiress with outstanding customer service & rewarding customers for their patronidge in choosing to shop at AAFES over other establishments (by simply honoring their own price matching pledge / commitment), they do EVERYTHING to disqualify the price matching and have no problems trying to embarrass their "customers" in the process. And this is not the junior employees doing this. No Sir / No Ma'am. These are the so called assistant managers / managers. So I ask everyone to think twice about spending your hard earned money at any AAFES (especially at the Fort Jackson AAFES) where you are treated less than honorably. Take your business elsewhere. Seek businesses where you are treated as the VIPs you are. I mean, there are businesses that are in desperate need of customers / sales to stay afloat and survive from having to shut down permanently. And they almost always will... "Price Match" to make the sale. So shop local. Shop outside AAFES. Stop giving AAFES your money. I mean, even their fuel is more expensive. Sam's fuel (right outide the Forest Drive gate) is almost .10 cents a gallon less expensive. Nothing is worth spending your hard earned money at AAFES. The only ones that should be making purchases at AAFES are the BCT & AIT Soldiers in training who can't leave Fort...

This is a poorly managed operation. The manager needs to receive some basic training on what it means to lead and manage. There are numerous examples of neglect and incompetence. Most recent and glaring is the entrance automatic doors have been inoperative for a month. Signs are up informing of a date to be repaired. As of two days ago they are still not repaired. It is beyond comprehension that the doors couldn't be repaired within 48 hours if anyone really believed that they "serve the best customers in the world". AAFES is obviously more concerned anything but their customers. I am not a malcontent or hyper critical person, I am always benevolent and empathetic in making reviews. I always give the benefit of doubt. I have been going to this store for 13 years and have watched it deteriorate shamefully. I don't know if the gate 2 has shop is under the store management, but it has a pump out of action for at least six months, it is common for the pumps to be out of paper to print receipts. The turn over is pathetic which indicates that is serious problem exists. Get this manager some serious help or replace with someone capable. My name is Joe Mellen and I stand by...

It's sad enough as it is that my daughter won't have her daddy present for the daddy daughter dance at her school. And mind you it's her first time... He's only at mcCraddy (but you think they will let him leave long enough to attend this little dance moment? NO!) Anyway, I went in to get her dress I've been looking for a dress for 7 hours. Finally found one she loves and I love. Get to the register and due to my ID being expired they refused the sale. Now also mind you I made it in the base no isse with security so why do I run into an issue at the register for a damn dress? It's sickening!!! To see how heart broken my daughter was when I had to walk away with out her dress. Now also I've shopped in the exchange before and was not asked for my I'd at check out. So it really does bother me that with all the people in there that I could not still purchase the dress. I could understand more if it needed to be scanned and the register refused the sale. (that's a comouter) but a person just look at the I'd and say no is what I don't understand at all. I even told her my husband is not home and that's what I was waiting on. I rarely ever go to the...