Floor & Decor — Attraction in Columbus

I recently had the pleasure of working with Sarah at Floor and Decor, and I couldn't be more impressed with her exceptional customer service and expertise. From the moment I walked into the store, Sarah greeted me with a warm smile and genuine enthusiasm, making me feel instantly welcomed.

Sarah's extensive knowledge about the various flooring options was immediately apparent. She patiently listened to my needs and preferences, and then provided insightful recommendations that perfectly aligned with my vision. Her ability to explain the pros and cons of different materials, colors, and styles was incredibly helpful and demonstrated her deep understanding of the products.

What stood out most about Sarah was her dedication to ensuring I was completely satisfied with my purchase. She took the time to walk me through the entire store, showing me a wide range of options and even suggesting some creative ideas that I hadn't considered. Her attention to detail and willingness to go the extra mile made the whole process smooth and enjoyable.

One particular instance that highlighted Sarah's exceptional service was when she helped me match a specific tile pattern to my existing decor. She meticulously compared samples, provided her expert opinion, and even arranged for a few take-home samples so I could see how they looked in my space. This level of personalized service truly set her apart.

In addition to her product knowledge and attentive service, Sarah's professionalism and friendly demeanor made the entire experience a pleasure. She was always available to answer my questions, whether in person, over the phone, or via email, and her prompt responses were much appreciated.

Overall, Sarah at Floor and Decor exceeded all my expectations. Her expertise, dedication, and exceptional customer service made my flooring project a success. I highly recommend Sarah to anyone in need of flooring solutions—she's truly a gem in...

Exceptional Service and Convenience at Columbus, GA Floor and Decor!

No more long drives to Atlanta or Newnan—I'm thrilled that we now have our very own Floor and Decor right here in Columbus, Georgia! We recently shopped for tile for a custom shower, and I can't say enough about the incredible service we received. The team at Floor and Decor is highly knowledgeable and helped us perfectly match our design vision. They even went above and beyond by pulling all the products and loading them up for us. When I accidentally left something behind, they called me repeatedly to ensure we didn’t get too far before coming back to pick it up—true dedication to customer satisfaction!

RKG Homes and the Terri Kelley Group will absolutely return for all our tile and flooring needs. A special shoutout to KJ, Josh, Cam, and Samantha—you all made our shopping experience top-notch. We can’t wait to work with you again.

If you're looking for flooring or tile in Columbus, GA, Floor and Decor is the...

I have been working in the interior design industry for over 10 years and have dealt with industry representatives across the US. Shameka at Floor & Decor Columbus is one of the most hard working, communicative design consultants I have ever worked with. She went above and beyond helping me source stone for a large patio project, even working with other F&D branches across Georgia to meet our quantity requirements and budget. She was proactive throughout the process, contacting me with solutions to stock, quantity, and delivery issues early on. She even contacted me after the order finally went through with her boss to thank me for my business and to reach out if I needed any further help. Exceptional experience all around from the Pro Premier Team. They have earned my patronage for future projects!

Eleanor Brocato, Owner & Lead Designer,...