I was searching for something I could do with my niece, who was just turning 2, and I decided we would try Launch. I don't get to take her for "Aunt Chelle" time very often, as I'm a full-time student and a nurse, but I really wanted to do something Special, for our birthdays! We are both late October. My friend who has a 2 year old suggested a trampoline park closer to Auburn where we live, but I researched it and thought it might be "too much" for her. She's never been to any place like these "kids-entertainment" places before. I saw the "toddler-time" listed at Launch and we made a date. Unfortunately, as things usually go for me, we arrived as toddler time was ending. But, since we drove from Auburn area, I decided we would give it a try, and I would be super observant and stay right with her. She was AMAZED at this place! The lights, sounds, and all the activity was a whole new world to her! We had an amazing time, and DIDN'T spend all of the money I loaded onto the little credit card looking thing (you have to do this in order to play games and possibly pay for food). The ONLY negative about the whole experience, (it might be just a one time negative) was when we were jumping in the toddler zone. There were alot of kids in there who were huge! They didn't seem to care (maybe they couldn't read the sign) that it was for the littles!!! There are foam balls for the toddlers to bounce with, throw, carry around, whatever. The older bigger kids are much better in terms of balance and coordination, and they would bounce, run, and SNATCH, the balls as my niece was trying to walk/hop to gather a few balls. 2 times a giant kid bounced the trampoline right next to my niece and it would pop her right off of the thing. There was no staff in the toddler zone to make sure this type thing couldn't happen. So, I had to stop taking pictures of my little Punkin', and run defense for her safety and protection. It was irritating that the kids who were obviously old enough to know better, didn't realize they could actually hurt her. I guess the toddlers aren't safe if you can't get here for that 2 hour slot on Saturday. We will be back, since we bought the socks and loaded the card with $40, but I'm just trying to find an open Saturday morning from 10-12 so that my nerves and temper don't make it a stressful time. Overall it's a great place and my...
Read moreRecently we had an epic fourth birthday party for my daughter Ryan right here at Launch. Truly, the whole party was excellent. I loved how well everyone was working together! I got into "mommy mode" a couple of times and found myself tidying, but it didn't take long before I remembered, "I get to relax!" She's loved coming to Toddler Time so much, as many Saturdays as we can make it. It just made sense to do the party here, and when I found out that I could get wristbands for parents as guests and not worry about a separate menu for the adults, since her friends are so tiny they'd need parents to jump with them anyway, it all came together really nicely.
I think the thing that everyone at Launch should be congratulated on is how, in such a high pressure environment as serving customers, keeping children safe while having fun, handling food, and being responsible for such an important occasion as a child's birthday, they stayed focused and truly at peace. They kept their eyes on the prize and thought through any little questions that popped into my stressed-out-mama-brain. All in all, I knew the team had it sewn up, the whole time. Our hostess, other partners in party service, Heather at the front desk-- they had it down. That kind of confident service eases a parent's heart, opening it to be full of joy that their child is safe, happy, enjoying truly awesome food (like, my brother delivers for Papa John's and was asking who the pizza supplier is because he liked it just as much as Papa John's!), and celebrating such a special day with all the joy and none of the headache that can come with hosting a birthday party.
Thank you so much for the work every person at Launch puts in, whether it's special occasions like Ryan's birthday party and Christmastime bringing in that AMAZING Grinch (seriously-- he could even sing the Who's Christmas song with perfect pitch!), or whether it's run-of-the-mill Toddler Time on Saturday mornings. Everyone is always poised to do their best....
Read moreI went to Launch Trampoline with much hesitancy considering the online reviews I read beforehand. My hesitancy was due to my concern of an unwelcoming environment for my son who is autistic. Though my son cannot express himself verbally at this time, he can feel when others are behaving less than nice to him and that breaks my heart. When I see such things I am like a bear protecting her cub! However, I decided to give it a shot and see for myself. I figure at least now I will know how it is for myself. Well, my experience at Launch Trampoline was more than my husband and I could ask for. It was heart-warming to say the least. My son absolutely enjoyed himself thanks to the amazing staff, particularly Camdyn and West! My son tired them out, God Bless their hearts. They were so kind and patient with my son, I fought back tears most of our time there. Watching the way they interacted with him, modeling different jumping stunts and trying to communicate with him was nothing short of a blessing for my husband and I. To top things off another employee, Jenny Rose, came over to talk with me about V.I.P. time. which is a time reserved for individuals with special needs and their families to come and enjoy the activities of the facility for 2 hours. She expressed understanding of my feelings concerning my son and even told me about other fun resources for my son. My daughter also had a great time with Camdyn showing her how to navigate the trampoline play area. Words cannot express my gratitude for this wonderful experience my family and I had at Launch Trampoline! Thank you, Thank...
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