Taco Bell — Restaurant in Columbus

This is the worst Taco Bell I have ever been to. I will NEVER be back. I literally come here multiple times a week and everybody in there has a nasty attitude but the food is even nastier. Majority of the time I throw my food out and can only eat half of the items because if you ever order anything fried from there it will taste disgusting. They DO NOT CHANGE THEIR FRYING OIL! Today I ordered a CHEESE quesadilla and paid for extra cheese because they never put any in there. Guess what? They still didn’t put any in there so I had them remake it. I mean it’s a cheese quesadilla so why is there quite literally no cheese and only sauce. How cheap. The person at the window didn’t even say a word and they act like it’s your fault they can’t do simple things. The second quesadilla the cheese wasn’t even melted at all. Just a bunch of cheese flying around. I asked for a refund. They only refunded the quesadilla and not the extra cheese charge.

This Taco Bell is run by the most incompetent group of people they could find. Also, my food is vegetarian and the outside of the wrapper has beef bits on it just smeared all over. I could tell the guy who did my refund passed my food over because his gloves had beef all over them. When he came to the window to do my refund He TOOK MY CARD WITH THE GLOVES ON! Why are you touching my card with food all over your gloves? Who does that?! That means he doesn’t take those gloves off between tasks. He’s making peoples food, touching cards and who knows what else with the same exact gloves on. Just disgusting.

The manager also has a bad attitude. Whenever you place your order he will literally cut you and the person taking your order off and tell you to just pull up to the window. His attitude sets the tone for the rest of the employees here so I’m not surprised they all act the same.

The manager also had the nerve to be condescending to me when I ordered nachos and tried to tell them they didn’t taste right (due to the frying oil being bad). I mean it taste so nasty I tasted it for the rest of the day. I went to the window and asked if the chips were expired or something and he said “I don’t know I don’t eat nachos” ???? He said that with his whole belly hanging over his pants. Yes you do. He tried to be smart but bffr.

Somebody needs to contact the owner or at the very least burn this Taco Bell down and start over because this is...

I have been a long standing loyal customer of Taco Bell, but my experience yesterday may change that completely! I was going to one of my local Taco Bell Restaurants here in NYC as I had received a promotion via email. I got to the location, opened up the Taco Bell App & placed my order. I inquired with the Taco Bell Manager if the offer would be automatically added to my order, when he pointed out that my order was not sent to the current location I was at, but to another Taco Bell Restaurant MILES & MILES away, in a completely different city & state! I was like, WHAT??? So I tried to cancel the order, but was not able to. So I tried calling Taco Bell Customer Service, where after punching in different prompts....it was seriously convoluted just how many prompts I had to go through, only in the end for the call to be dropped. This happened about 3 or 4 times, so I finally gave up reaching a live person in customer service. The Taco Bell manager even tried to reach them, but with no success. So then I tried going through both the website & the App for help, that did not work either. I then tried calling the Taco Bell Restaurant that my oder was sent to; in Columbus, GA; I spoke the the manager of that location & although she was extremely nice, she informed that there was nothing she could do about the charges on my Citibank account. The manager of my local Taco Bell wound up giving me a cheesy bean & rice burrito & a beverage due to all of the inconvenience, but I still have a charge for the meal I wasn't able to pick up as it was miles away from where I was at. UNBELIEVABLE!!! So, those of you making mobile orders on the Taco Bell App, be warmed, you might have your order sent to some FAR AWAY place, & u will still get...

Taco Bell Staff:

Each time I tried posting to Taco Bell, I somehow would lose the Posts.

I am trying once more, as I am not a quitter.

A bit of background about myself. I am a Disabled, Senior Citizen, Grandmother.

I was clueless how Taco Bell conducted business. The minute that I walked up to the counter, right or wrong, Taco Bell was Welcoming. Both the Attendant and the Manager was assisting me, simultaneously.

They both were so Kind, Attentive, Efficient, just Amazing Individuals. To top it off, I was helped to my car, as my food was carried out by the ( 2) Taco Bell Attendants.

Why do I mention all of this. Most times when frequenting other restaurants, especially fast food ones, after making your payment, you'll immediately receive your bags of food. Maybe a quick Thank you, if you are Lucky. From that moment on, you are on your on.

The Attendant will go as far as yell past you, Disrespectfully, NEXT PLEASE.

It doesn't matter if you have a Purse in One Hand and your Walking Cane in the other. Dropping items in full sight.

So now you must figure out how you are going to manage all of the above mentioned items and the 2 - 3 Bags, of Food to the Parking Lot.

TACO BELL, YOUR SOUGHT AFTER SENSITIVITY, FANTASTIC TASTING CUISINE, QUICK, SHARP, ERRORLESS SERVICE IS MUCH APPRECIATED ! !...