Ascend Dispensary - Crofton — Attraction in Crofton

TLDR - don’t purchase vapes from here, they’ll sell you an empty one, refuse to fix the problem (all before closing time), and never contact you again.

While my experience inside the dispensary started off with incredible customer service, it took a 180 the second I left. It was my first time here, and I purchased a few items - one being a disposable vape. I opened the package about 2 minutes down the road and realized it was empty. We turned around immediately, and made it back into the parking lot at 8:53. The door was locked, but you could see people walking back and forth in the windows. I knocked a few times with no answer. I called 2 times and left a voicemail. I explained my situation and asked for a call back. I tried to knock on the door one last time and someone finally answered. I explained that I was there minutes prior and that I was sold an empty vape and show the receipts and cart. He very rudely tells me they’re closed (which, according to their hours on Google was NOT true), there’s nothing he can do, and to come back the next day. I explain I do not live in the area, it was my first time at this dispensary, and I am unable to return the next day. He once again told me they’re closed, to come back tomorrow, and shut the door. I followed up my phone call with multiple emails to customer service, and never received any response. It’s been a week and 2 days, they still have yet to return my phone call or answer any emails.

Please don’t waste your money here. There are PLENTY of other dispensaries in the nearby area that actually care about the...

The first time I went to this shop (the first shop I’d ever gone into), I felt rather awkward not knowing how exactly this all worked. But I’m beyond grateful that Anne Frank was the first employee to actually acknowledge me the moment I walked in. She made me feel comfortable and the transaction went so smoothly, my anxiety diminished, and because of that… I have continued to return to ONLY this shop as a result. If my first experience hadn’t gone the way it did I would most likely have given multiple shops a try - as recommended by many of my friends, due to costs. But I felt that the employee factor was more important to me than the extra expense. Also, because of her… she informed me of the Ascenders Club and insisted I register. I forgot. But she reminded me again. And now I’m officially registered and ready to acquire rewards points 😁. Thank you so much Anne. Now that I’ve been google verified and accepted into the Yelp Elite Group for reviews - I’d say my opinion and the amount of views I receive should be taken into serious consideration. I do not waste time on reviews for mediocre performance 👍

But this lengthy review is warranted and well deserved. Especially considering I have yet to receive the same level of satisfaction from other employees but I hope to receive that soon. Good...

I don’t know what happened within the last year. (They will be open for 1 year July 1st) they have gone downhill quick and fast. The first six months it seem like they had mad deals, a lot of variety between all the price points that you could want. $25 deals for flower. But it seems within the last 5 to 6 months. This place has gotten crazy greedy.

Barely no deals. Your reward points just disappeared for no reason. Doesn’t seem like they’re very fixed on fixing the problem.. or maybe it’s intentional. And let me tell you those 3.5 g are not… 3.5 g. Make sure you bring your scale. It could be 15 people in line. 1 med user comes in last minute and they get priority even though we are ALL spending money. This place has become Greedy and shady. It’s so disappointing.

If you’re going to ride out to Crofton, do yourself a favor and just go one to 2 miles further up the street to GREENLIGHT THERAPEATICS. You’ll thank me later. All you have to do is just go online and compare the menus and that’s all you need to know. You’ll thank me later.

Greenlight Therapeatics: 782 MD-3 Suite A, Gambrills, MD, 21054

Just trying to look out for the folks out there. Sorry ascend. But y’all gotta...