Bank of America Financial Center — Attraction in East Point

My husband came in to address some issues with our account. We sat down and a representative told us she would be with us shortly. While we waited, I got up to look for the restroom. I asked the teller on the end if the hall beside her was the way to the restroom. She said (very sternly), “No ma’am”. I asked if there was a restroom I could use. She again answered sternly, “No ma’am”. We left and went to the nearby Kroger for me to use the restroom and came back. While we waited, the lady who was being waited on before us, was escorted to the...

I dislike this bank there is always something like who wants someone to scream how can I help you when they walk in the door but as I've been standing here for 20 mins waiting on a banker I noticed they don't do everyone like that and the light skinned female in the front is disrespectful to people so unprofessional and unpleasant! Really rethinking who I bank with sincthis is my home bank ugh the. What's the deal with people being seen before the pole that have signed in for...

They rebuilt this lobby a year ago so now theres only ONE teller helping walk-in customers AND drive-thru customers, theres a few extra bankers sitting around but theyre just watching the customer line grow from the sideline, without attempting to help expedite anything... someone from management needs to check out this location and reassign some work roles, this is...