Five Below — Attraction in Sandy Springs

I came in several days ago, and had a disgusting experience with an employee working the checkout counter. The woman working there who was wearing a spiderweb mask accosted me while shopping and wrongfully accused me of theft. I asked her to explain her reasoning and she refused, repeatedly saying she's not obligated to offer an explanation for her accusations. I showed her the inside of my purse, pockets, and even wallet and even upon visual confirmation that I had stolen nothing and in fact had all my selected items in my cart, she stormed off without any kind of apology or at all explaining why she chose to accuse me in the first place. Terrible customer service like I have never experienced at any other 5 below location and I hope she is replaced soon by a more competent,...

Just about everytime I go to check out someone is there asking if I need belief or just automatically start helping me with bagging my items. Mind you I come in to shop every week and never ask for help and they always end up counting my things. When I asked why they do this they said it was “ company policy” and that they do it to everyone. Which is false because if they’re not working they’re talking at the front counter. Also I’m black. Anyone else that has checked out young or old have been white and shop without having anyone intervene. So if you’re a person of color prepare to be uncomfortable from the staff and the manager who is most likely white and...

the cashier that rang us up , Kevin, was one of the nicest, kindest, most respectful employee that I’ve ever encountered. He started a conversation with us , asked if we found any good items , and even asked people behind us very politely to back up to give us more space I will definitely be coming back to this location even though there’s a closer one to where I live but Kevin deserves a shoutout and He deserves a promotion he is the type of person you want working for your company . I aspire to bring his...