Ganzy Karaoke — Attraction in Enterprise

My partner and I went in on February 16, 2025 around 8pm. I have been coming here for 3 years at least once a month and have never seen the 2 women who were working were extremely rude. We walked in and one of the demanded a card. Then walked us back to our room. We had both of them just walk in at random times without knocking. They also proceeded to yell at us telling us not to stand or sit on the bench. It’s on their Instagram of people standing/sitting on the booths. My partner took a picture from their Instagram to the front to ask why they have pictures showing it being okay. Both of the women responded it was a new policy and if we didn’t like it, we could leave. We left asap proceeding that. We felt discriminated against because we saw in other karaoke rooms that night where people were standing on the booths. We will not be coming back and you should avoid this place. There are plenty of karaoke places to go. This place has disappointed me completely. I will NOT be back. UPDATE: since posting this review it’s clear the owner or management read this review and went through their Instagram and removed the pictures. Great to know they read the reviews, but don’t respond. Horrible customer service and not a way to...

I came here with my friend two nights ago, and while things started off smoothly, the experience quickly turned uncomfortable. We were given a room and an employee helped us connect to YouTube for the karaoke. They stayed a bit to sort it out, then left. But just seconds later, they returned to ask for our IDs. I’m 21+, but my friend isn’t—and we weren’t aware of a curfew. After checking our IDs, they then asked for my card, which was odd. I’ve been here several times and have never been asked for payment upfront—they typically charge by the hour and take the card after.

They took my card, stepped away briefly, then returned saying we had to leave because of the curfew. While we didn’t argue with the policy, the timing and process felt off—why give us a room, help us set up, take my card, and then enforce the rule? It honestly felt like we were being profiled. As two Black women, the treatment didn’t sit right with us, especially since I’ve visited before and was never treated this way.

We left respectfully, but the experience left a bad taste. If curfew rules are real, they should be communicated upfront—not after taking our card. The whole situation felt unnecessary and...

Seriously I love this place. Jill is amazing and so accommodating. The rooms are so clean. Really all the staff is awesome and attentive. Food is top tier. Getting your own private room to sing karaoke with your friends really is the way to go. I come to ganzy all the time and when friends come in to town we always have to stop by and sing our hearts out. A+++ service every time. 10/10. Highly recommend. They even have different room sizes to accommodate bigger groups if you want to make a whole thing out of it. All the karaoke equipment is maintained well and in good working condition every time I have been there also. Definitely stop by. You won’t be...