Healing Spa & Massage — Attraction in West Palm Beach

We are from out of town and I always like to try and support small businesses being that I operate one myself and want to spread the love to places that may not get the same attention the chains or larger places do. Well I clearly didn’t read the reviews to this particular establishment very well or I would have known to steer clear. We had scheduled a 90 minute Swedish couples massage for Tuesday. We arrived and waited for a bit then we were taken back and told to get undressed and on the tables like normal. We then waited a good 15 minutes for someone to even come back and it ended up being the owner placing hot pads on our backs, I guess to make it less obvious they were running late. She made sure to emphasize it was “free this time”. I find that tacky to mention money before the massage has even began but this will come back up later. So finally after 30 minutes our two massage therapist come in and begin. This was the most painful/aggressive massage of mine and my husband’s lives. So much so I almost told them to stop and got off the table. It was not Swedish in any way, it was aggressively deep tissue which neither of us asked for. The hot stones were so hot they nearly burnt us. My husbands wrist has been completely locked up since Tuesday and it’s now Saturday… I probably could have looked past a lot of this until it came time to pay and the owner very rudely and condescendingly asked us to tip more… implying what we had given wasn’t enough for them. Well in this world tipping is a privilege especially when you’re charging $220 for the massage itself. It is beyond rude to ask for more money especially not even understanding how unhappy we were. You should pay your workers fairly and not be harassing your clients for more money. There was even a suggested tip amount of the wall in the room which again is tacky. My husband and I are beyond generous tippers too but this was too far. I hate to leave this but I would definitely look somewhere else before...

Went in for a couples massage. Front desk greeted us so kindly and treated us as soon as we walked in. We were taken into a room with fresh linens and new paper towels that covered the face hole in the table. We changed when they stepped out of the room and they knocked, then entered after we responded. The first thing they did was ask us how we would like the pressure of our massage. Then they continued that same strength throughout the entire process. (Other places normally tell you what you “need”. They were not like that and they were beyond great). Throughout the massage they made sure that we were never exposed to the room and comfortable with the pressure they used. They used soft voices, amazing bedside manners, and were so kind. My lady made sure to lightly caress my hair off of my skin or where it might be pulled or touched with the oil (I really appreciated this). They included hot stone with no additional charge and right before we finished they massaged us with warm towels in order to get off the excess oil. I went in skeptical, I’m beyond picky. This place has changed my opinions about the negative mindset other oriental spas have imprinted on me. As we walked out we were treated with complimentary waters. All in all, their bedside manners are great, prices are affordable, and I will definitely be returning. Thank you so much! P.s. they also had gotten out a knot that has been in my back for years that other places couldn’t do unless I came back for “multiple treatments”. We left in no pain and feel amazing. This...

I took my wife here for a couples massage. I had high hopes for this place after reading other people’s reviews. Our experience, however, was terrible and we left feeling disappointed, especially my wife.

My wife had two—maybe even three—massage therapists during the course of a one hour massage. Throughout the massage, we both heard people coming in and out of the room. It happened at least five times.

Not only were people coming in and out, but the ever-changing staff would not stop talking. It is far from relaxing to hear people talking and laughing in Chinese. The noise was a constant issue.

As for the massage itself, we both agreed that it was bad. For me, it involved far too much rubbing—only a small portion of the massage was actually a deep tissue massage. Both therapists did not seem to know what they were doing, which is why we think massaged our neck and back for a short time and with little to no variation in technique.

All in all, we found the massage to be neither therapeutic nor relaxing. Frankly, it was a waste of money. I am giving this place two stars because we both liked the receptionist, who was friendly and seemed invested in our experience. Unfortunately, that is where the “positives” ended.

I am updating this review to share that my wife is now complaining of severe pain...