*Coming to respond to whoever it concerns Jolly Yolly was much better when it first opened and hence why I kept returning. My daughter got hurt there once and the staff was great, very empathetic and sweet. Yes I understand we’re humans but a little bit more of empathy and I don’t know a smile wouldn’t hurt lol? And no, no one ever told me what the bands were for and if they were for safety very odd they were given to me close to my end time for play and it only happened after my interaction with a party host who AGAIN would not let the situation go and kept making faces with whoever she was talking to and then I got new bands and was told to not have my kids kidnapped, When I was referring to the person sitting by the gate it wasn’t in a bad way it’s just when some child was sitting at the end of the slides and she saw kids coming down she didn’t say a word until a parent brought it to her attention otherwise she would have just sat there. Also yes I’m glad you guys keep each area separated in age but you do realize those are kids that you’re speaking to right and if you wouldn’t talk to an adult like that you shouldn’t be doing it to a child. But we can keep going back and fourth, I have a lot I saw from that day that I didn’t even mention. Google reviews should be the last thing you’re entertaining when your play area needs help. The staff isn’t great and the place is run down and I’m sure the facility makes enough to have A nice deep clean completed starting on these swings; Also maybe fix the cracks on the slide before a child gets cut, Duck tape on equipment? I can see why someone’s child caught an infection here. But again shoutout to the girl in the front, she was the BEST.
I am NEVER going back here and save yourself and go to the free play area by build a bear or upstairs where they have rides across the forever 21. Today an uncoordinated party host gave her party the same bands as open play and I know because her family member sat next to me when she cut their orange bands off and put a blue one, she only worried about them. Anyways my daughter goes into her party and I run to get my daughter out but party dad says it’s fine she can stay but I know they charge per child at this place so I was gonna take my daughter out but ran out quickly to get my wallet and ran back and I encounter this party host frantically coming out the room with my daughter IN HER ARMS - with my daughter SCREAMING and I’m like ah uh what you’re not gonna do because I was gonna tell her what made her think it was okay to pick up my 3 yr old?? She should have came out to see if a parent was looking for their child because I was instead of making my child think she was being kidnapped and making her PANIC. Then some blonde girl comes to interfere who ALSO has the nastiest attitude because my son and 3 boys were playing and she goes “AH UH GET OUT THAT SECTION ITS FOR 1-2 year olds and you guys know you’re no where near that age” just rude to some 5-6 year olds like they’re not the reason she’s getting a pay check and has a job. Then the manager who btw looked like she had just came from the pool bc she was in beach wear came to give me new bands after the party host kept dragging the situation between us to her and said “don’t get your kids kidnapped” like WHO SAYS THAT. Then this place is also dirty because my daughter put a dirty piece of balloon in her mouth I know had been there for days because the other balloons looked like they barely had air left. The girl sitting by the door to enter was unbothered doing the bare minimum. Only person who’s really sweet is this one girl...
Read moreMy husband and I took our son yesterday to play, he's 18 months old, because it was Columbus Day and we knew the kids would be in school, however, we didn't know that the private schools had the day off. It was pretty packed when we got there around 2pm. We took our son to the baby play area that clearly states on the wall 0-2 years old ONLY. No sooner did we let him down to run around the small area, older kids who were between 4-6+ years old came running in and knocked into my son once. I was annoyed but they're just kids right? I gave them the benefit of the doubt hoping they would leave and go back to the big kids section but they did not. No parents in sight anywhere. We tried to stay as close to our son as possible because he's kind of new to walking. Anyhow, within the next 10 minutes more older kids joined in and of course the inevitable happened. One of the older kids took off running and plowed into our son and of course pushed him into the dividing wall where he smacked his head pretty good. We left after this happened and won't...
Read moreI brought my little one to Jolly Yolly Kids and had such a great time - this place is a total gem!
From the moment we walked in, the vibe was welcoming, clean, and super fun for kids. The whole space is well-maintained, bright, and designed to keep the kids active and entertained.
Huge shoutout to Ms. Alison - she was fantastic with the kids! So patient, engaging, and really brought great energy. You can tell she genuinely enjoys what she does. She made our experience extra special, and my child is already asking when we can go back to see her!
Also, props to Michelle and Kenzie at the front both were so friendly and helpful. The entire staff made the experience smooth from start to finish. Whether it was answering questions, helping us get settled, or just spreading good vibes, they nailed it.
If you're thinking about visiting Jolly Yolly Kids, don't hesitate - it's worth every penny. Great staff, safe and fun environment, and people like Ms. Alison really make...
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