Lorenza Jewelry store and repair shop — Attraction in Marietta

I had a ring resized here and it came back terrible. Gaps in the solder joints and scratches everywhere. I ended up having to have the ring completely remade somewhere else.

Reply to owners reply: I 100% brought the ring to you for a resize. It was a sterling silver round natural diamond ring, super simple design with a tapered band. When I went to pick it up the band was wonky and you even agreed and worked on it AGAIN. I came back the next day to get it and when I examined it I even mentioned that the solder joint looked iffy and you said it was fine. At that point I was just defeated and avoiding confrontation, gave you the $20 for the resize and knew I’d need to take it...

I would refer anyone to Lorenza who is looking for fair pricing, CONVENIENCE, quality servicing and accurate information! Great experience! The owner is very knowledgeable and uses time wisely! I went in for my wedding ring to be resized during my lunch at 1pm & was told itll be ready by 5pm. I got off work and came back to the shop at 4:30pm & my ring was ready! And to top it all off, I SAVED money by coming here versus other jewelry stores! Other jewelry stores in a 15-20 mile radius cost on average $200+ for one size difference (up or down) and take 2-5 weeks to resize! Location is a PLUS! Needless to say im...

I called at 3:40 no answer his store says it's closed at 4 pm on Saturday, was here at 345 the open sign was on but the door was locked. He saw me at the front gave no sign said no words then he walked to the back as If I didn't exist , blatent rudeness is bad for business. He could have said a simple were closed early , but with rude service, and not sticking to a simple schedule he made himself, it's best I take my business elsewhere , not sure how this small business stays open with such bad service? Welp were in a recession and God only knows how long that shop will be open for with that...