I purchased a used game about a week ago from press play media. After 2 failed attempts to find the game I needed for a child's birthday at game stop I was reccomened to try this place out. I gave them a call and they had it!!! I got home and we all played the game. It worked in the two player mode but would not read the disk in story mode.
I went to the store last night to return the game for my money, which the sales associate said I could do if I brought it back within 14 days...
Apparently that is not their policy, the man who processed my return put the disk in a machine and told me that I would be taking the game home which I said, "I'll just take my money because I'm not confident that it was fixed and that my console has done this before." I also explained what I was told by the sales associate.
He told me that was not the policy, which had me upset since I live on the border of Jacksonville and didn't want to make the 45 minute drive to come back if the game was to not work again.
The owner suggested that I wanted to play the game and return it, and ASKED ME IF I WAS HARD FOR CASH BECAUSE I REFUSED THE GAME! At this point I was irate and about to leave with nothing. I ended up getting my money back after arguing with this man for 15 minutes.
I just want to say that I've worked retail for a long time at many places, and am currently a manager for a high volume retail store and if I or any of my employees ever spoke to a customer this way we would be fired, no questions asked. Obviously he owns the place so I would proceed with caution with press play media. The sales people were awesome but the owner was...
Read moreThe store owner is very pompous. He said he wouldn't buy my PlayStation console because he had too many. We're talking about 9 dollars here. We called ahead of time to make sure he was buying them again and his new employee said they were and my gf gets there to sell it and the owner walks in and says to her that he's not buying it. What kind of mess is that???? He wasted our time. He isn't getting our business anymore. And besides, there's a ton more selection and way better prices in Jacksonville anyway. The guy named George is great and we wish him the best. But the earring wearing guy stuck in the 90's can eat it! Just bad business. I spend good money in there for him to do that is just beyond ridiculous. Beware and go elsewhere. He may be the only retro game store in town and he certainly makes you feel that way doing stuff...
Read moreIF YOU WANT RETRO GAMES AT A GREAT PRICE GO HERE!
I wish I could give more stars for this place than 5! I live in Jacksonville where other companies like Games Galore charge so much for retro games and have such a bad attitude that it makes you feel it is not worth it. However walking into a nicely decorated and fun place like press play allows you to be a kid again. Find retro games with ease and knowledgeable employees. Most (not all) of their retro game stations are around 50 dollars and in great condition. They get new stock often and will let you know when to check back in to see if they have something that you are looking for (you can't request games- but knowing when you can get the fresh pick of the...
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