I ordered a new baby pink roses floral arrangement and stuffed bear from my local florist via Teleflora. I personally witnessed the phone call between my florist and The Holly Berry asking for a stuffed bear as it was a new baby gift. Order was agreed to be delivered next day. Later that day I was told delivery would be a day later due to The Holly Berry too busy with another order. Delivery day I found out that a stuffed cactus was delivered instead of a teddy bear. I’ll never order through this shop again. Their customer service sucks!!!!!
Update: After reading the response from the owner, I have to correct a lie: I WAS told it could not be delivered that day (it was ordered midday) and I okayed next day delivery. Then I was called back after I got home to say it would not be delivered until ANOTHER day later.
The cactus has been “adopted” by another child in the house. I declined another interaction with this business on the basis of their lie detailed above. And after reading others’ reviews, it is apparent they deliver a different service to Teleflora customers than to their...
Read moreHolly berry was a life saver for my wedding. I had another flower vendor set up months in advance for 1 bridal bouquet, 2 Boutonnière’s, 2 mini bouquets and a pin on corsage. I showed them the type of flowers I wanted and went over ones I did not like. 2 days before the wedding I saw the flowers and it was nothing like I asked. I scrambled to find someone to do it in 1 day as the ceremony was an elopement in Loveland pass. Not only did holly berry meet me the day before I needs them and went over all the flowers, they had them ready for me the next day before I had to leave. They were wonderful flowers I kept in a vase even after dried. They are all so kind there and thoughtful enough to go over every...
Read moreDo not purchase Teleflora items from this shop. You will get a cheap clear glass vase for a substitute and flowers that are no where near the correct color or theme. I ordered a chick vase for a baby boy from Telefloral. The colors were a beautiful selection of yellow roses, light yellow and white chrysanthemums and light blue delphiniums. Perfect for a newborn baby boy! What the florist sent was a clear glass vase with an orange and yellow shiny bow, the “bouquet “ contained one orange rose, one chrysanthemum and a spray of yellow alstroemerias, along with some filler. I was embarrassed to see what had been sent in my name to the new parents! Extremely...
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