Skyline at Kessler — Attraction in Dallas

Update August 13th: Service staff at Skyline at Kessler is professional and courteous. Jose V completed my four service requests in less time than it took me to write them! Jose pushed firmly on the seals around the refrigerator and freezer doors to be sure they were tight for maintaining proper temperatures. I had loosened the seals while cleaning the ridges. He installed two storage bins in the refrigerator that I could not reinstall after cleaning. He replaced the shower head where the old one was difficult to remove. He replaced the light bulb on the ceiling fan. On his own initiative, Jose took the extra step of locating a bulb with the same shade of white as the other bulb in the fixture. Jose used his experience, careful observation, and analysis to complete my four maintenance requests efficiently, effectively, and thoughtfully for comfortable living in the unit. The beautifully landscaped grounds and gracious old trees at Skyline At Kessler also reflect the care of the property management.

Update February 20th: Ashley Clarke, Property Manager, and her team are offering innovative opportunities to meet changing tenant needs and develop the sense of community. Ashley is committed to her preventive maintenance program and has significantly improved security. Her hardworking staff is friendly and productive. I was delighted with the second knock on my door last week for preventive maintenance from Tyronne!

Update November 19th: Tyronne knocked on my door Sunday while announcing preventive maintenance on the HVAC system in my unit. He completed this first preventive maintence efficiently, as he always does. Tyronne gave me extra time on his busy weekend Sunday to answer unrelated questions and take a measurement. I always trust Tyronne's expertise and good judgement. Thank you, Tyrone, for great work. Update 2/15: Parking options are generous at Skyline At Kessler due to the large area of land and open space available to community residents. I finally bought a used car after unusually cold weather. The snow storm in Dallas meant shared cars were expensive and long-waits in the cold for limited buses and trains. One long-time Dallas resident said he had not seen such a storm since 1970's. A resident can park free in abundant outside spaces. There is 72 hour guest parking on the third floor of the spiral garage with online registration to prevent towing. Rental spaces are affordable in the spiral garage. Help with parking has been terrific from Chris, Kimberly and manager Ashley!

12/31 I love my studio apartment at Skyline At Kessler and am grateful to Ashley Clarke, Property Manager, for offering the transfer. Ashley Clark thoroughly answered in writing my questions about the transfer from a one-bedroom to a studio. She had researched my history of applications before making the offer. Ashley's well-trained office staff, including Kimberly J, graciously helped for over six weeks to assure a smooth transition. Since the transfer, I have submitted nine service requests. All service requests were promptly addressed by Ashley Clarke or her staff Tyrone J, Heather B, or Chris N. In my experience, Skyline At Kessler is a beautiful community with friendly neighbors, efficient systems, and diligent...

My lease was five months at Skyline of Kessler but I lived there four months. I moved in a few weeks later because I was flying in from out of state my experience of living at this apartment complex. It started off really nice my first few days living in my studio. There were roaches coming out the wall and it made me very uncomfortable. I reported to a few of the staff there they came out with the pest control, but nothing got resolved. This place is roach infested. They don’t have everything you need at this facility. They only have three dumbbells. One treadmill only worked. The rest was broken. The place wasn’t upkeep. In my opinion. It was a lot of dirt everywhere. A lot of dead roaches everywhere. I wouldn’t recommend this place to anybody in my opinion. The staff is horrible. They only care about you paying your rent. What made me realize it was time to leave Was when they accuse myself and everybody for not paying their rent they didn’t communicate that their website was down for people to pay their rent so they came around and they hung up eviction notice late fees inside our doors they didn’t communicate how other options for a person to pay their rent. I didn’t like that at all a lot of people that live at this apartment place is from different states just moving here. Don’t know where to go. They kept telling me to go to Moneygram. I’m telling them that They don’t allow cashier checks only cash. They don’t allow using your debit card without paying a $30 additional fee they was not listening. They was not helpful. It was like communication this place is awful. They only care about your money. They want us to pay all this money for rent, but it’s not comfortable for us residence. I couldn’t even work all the way I want it. Everything was just a disaster. They didn’t have no good gym equipment. I was all ready to leave. I thank God my lease wasn’t a year. I thank God. It was only five months because I left out of there so fast and no management came in and bought the facility and it increased the rent Much as I’m paying for my one bedroom at my new place which I love so much that’s how much I was paying for my studio and I feel like we paying all this money for rent. Why is we paying a washer and dryer fee? I don’t care if it is with a separate company. It should be free for the residence so that was another red flag to me when I pay for my one bedroom now I have everything I need including a washer and dryer and a balcony. I love my place. They care about the staff. We have monthly events. He at my current place .They did stuff for us every blue moon at this apartment place that’s why I left. They don’t care about the residence and I wouldn’t recommend anyone living here at Skyline of Kessler also, when your lease in 30 days prior, you supposed to get your deposit back, they took my deposit money and they put it towards the rest of my rent and I paid a little extra for my last month of staying there. They took my last month on my security deposit and also they said I still owe that’s ridiculous. This place has false advertisement. They don’t care about their staff in a facility is not worth the...

This was a terrifying and dangerous experience. I was threatened by a neighbor because my dogs were supposedly barking when my dogs were with me out of town. So I installed a pet camera to prove that my dogs only bark when someone is close to the door as to knock or enter. Captured multiple videos proving my point. The manager immediately pretended to want to resolve the issue by moving me to a new apartment. This was done to take full control over me. It had no internet, the community dryers are back vented into the housing’s ventilation system and then someone began entering my apartment daily letting my dogs out and stealing my clothes as well as prescription medications. The main portion of the apartment never got below 77 degrees because that apartment was the first apartment on the back vented system from the laundry room leaving the bathroom well into the 90 degrees temperature range. This is very unhealthy because everything that does not get cleaned off the clothes that are being put into the dryers: you are breathing especially if the heating element goes out because it takes temperature above 130 degrees to kill Covid and 180 degrees to kill most bacteria. Every time I would submit a work order the maintenance guy would immediately shut down the AC, leaving me in 100 degree temperatures and then the interim manager would come to the door with maintenance team screaming and cursing at me because I placed a lock on my bedroom door and my own AC in my bedroom window. I have a 911 audio of her screaming at me and the 911 dispatch giving me the number to 311. 311 sent two code enforcement officers. However, the code enforcement officer was sent away the first time claiming I was not home and maintenance quickly came up and opened the valve on the AC so it would be working when they returned. When the two code enforcement officers returned they agreed with my assessment but decided NOT to cite the apartment because the new manager verbally agreed to let me out of the lease. I told her I would be leaving immediately because I was having surgery on my hand in 6 days. I turned my keys in and drove away. A few hours later I got an email stating they were billing me unless I signed a gag order that was written for someone else. The manager ignored my request until I drove back to the office 10 days later with the code enforcement officer and stated, “If you are charging me then give me my keys to my apartment back. They refused to give me my keys back but still charged me and placed the bill against my credit for refusing to sign a gag order 18 days after they had already agreed to let me out of my contract Scott free. Photos are of thermostat with both ACs running, gag order belonging to someone else, trash left behind in retaliation, nightstand broken after prescription pain meds for surgery stolen and trash receptacle broken all while I was at work. These are just a few of the many, many things that happened to me in my three short months there. I tried adding the Ring videos of the neighbors boyfriend lurking at my door to upset my dogs but it only...