BRIM — Attraction in Dayton

Today I went into the store to purchase a couple of hats. I asked the lady how much for one and she gave me a price. She also gave me a price on a second hat. When she rang me up and I got my receipt. I looked and one of the hats was 70.00 more than what she quoted me. I said, " I thought you said this hat was 230.00 and not 313.00? She looked at the hat and then looked at her register and proceeded to tell me "oh I'm sorry it looks like the hat went up in price without it being put on the hat" she then told me that she could not do anything about it and that she could give me an extra hat box. I told her this is not good business and she told me she could not get in touch with the owner. I told her this is crazy! She also told me that she couldn't take it off or refund me and that she so so sorry. Well, you and the owner just lost a customer because as much as I loved the hats and brims, I will not be coming back!😡 Food for thought: make sure what's on the price tag matches up with what this horrible customer service lady...

It's kinda cool that something as small as a hat can transform an outfit. It can change the way you see yourself, while enhance the way others view you upon first glance. That tends to be the moment that sticks more often than not. While Brim, might be labeled a hat store, they offer so much more. It's literally an experience in itself to have such a wide selection of quality but even more so to have people that will go above and beyond to help you style an outfit or coordinate accessories should you need help or be on the fence. And if you're the shy type, they will pump you up with the confidence you deserve to pull that vibe you desire. I've lost count with the amount of things purchased at this point but I can gladly say I've not bought anything with my hard earned cash that I've regretted. I think what's more important and attributes to my frequent visits is, I've always been treated like more than a customer even on their bad days...I've always been treated...

Let the record reflect that I did not patron this local small business. I did however stop to grab some selfies of the unique artwork on the side of the building. The neighborhood is walkable. The street was closed to ensure walkability so I drove down a back alley - totally safe and wider than anticipated, not narrow, came across another art piece (snapped a photo), and I parked on a side street. I quickly grabbed my photos as a friendly Daytonian wanted to let me know there was no parking allowed where I chose to pull up. I then headed 5 minutes down to the fountains and waterfront. I hope you found this review helpful. If so, please give me a thumbs up. And shop local -...