I wish I would have never brought my computer to them to begin with. I loved my HP but I had a cracked screen and ONLY wanted to get it fixed from that i had so many more problems with my computer after that. They gave me my computer back it started to make a clicking noise and the collaboration was off so I brought it back had to pay for a whole new Harddrive. Then they gave it back the clicking and the collaboration on the computer still wasn’t fixed they had my computer for months had to wipe the hard drive so I lost a lot of data was able to still have some. Then when I would call to check on my computer they wouldn’t answer or would answer and keep telling me someone is going to call me back. I had to go up there to check on my computer. It was a money pit of me just wasting and I was pregnant and just had a baby I had no money that I could expense. Just needed my screen fixed. I finally just got my computer back and it is still doing the same exact thing the screen is lose and coming off and the collaboration on the computer is still messing up. As I’m typing my computer just clicks on whatever. Not to mention that my computer dies faster now like they must’ve just kept it on the charger for hours on end. I’m very dissatisfied and hate that I ever found them. I wish I could just redo everything and just have my cracked screen again. I first brought my computer in February of 2023 and it’s August 2024 and still computer has issues. I just want my computer back before I brought it thinking they could just change my screen. If only I could add a video I would show you how my...
Read moreI had an exceptional experience with Fontaine’s Computer Repair, and I can’t recommend them enough! I was referred by Best Buy after my laptop started having issues, and I’m so glad I followed that recommendation. The team at Fontaine’s took the time to thoroughly troubleshoot my computer, even taking it apart to pinpoint the issue. Unfortunately, the dreaded motherboard was the culprit, and repairing it would’ve cost more than the laptop was worth.
But that’s where Fontaine’s really went above and beyond. They walked me through my options with clear, honest communication and recommended a high-quality refurbished laptop that was even better than the one I had. They cloned my hard drive, set everything up, and made sure I could pick up exactly where I left off—seamlessly.
Marco took the time to educate me on the best laptop for my needs, and the entire team showed care, professionalism, and expertise throughout the process. They truly listened, kept me informed every step of the way, and turned a stressful situation into a smooth and reassuring experience.
If you’re looking for service you can trust, knowledgeable staff, and fair pricing, look no further. Fontaine’s took the anxiety out of the situation and delivered outstanding results. Great service, great people—true...
Read moreI never leave reviews but felt like I had to with my experience here. I had a custom PC that I have had a ton of struggling with for weeks now which has been delaying a lot of my personal work due to my computer not POSTing/booting after buying new components. I drove all over Douglasville to three different locations/appointments but no one could help as they didn't have the skillsets. Two of them pointed me to Fontaine's. From the moment I called, the associate was extremely confident and almost sounded excited to help me out. I dropped off my PC and they talked me through the entire process, got a call two days later that computer was fixed and good to go. When I arrived they even surprised me by doing a deep clean of it. The price for reassembling my custom PC and diagnosing every part at first may have been higher than I expected but it was worth it plus a tip after all of the back-and-forth issues I've had with other IT Businesses and hours of trying to solve it myself. Feels like it would have been a crime if I didn't leave a good...
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