La Mexicana Tortilla Factory, Inc — Attraction in Duncanville

Service sucked then we had to keep asking waitress time after time again for stuff and she rolled her eyes, then they put on our 3 people check a 8.00 tip cause we set with 3 other families from church and they charge for refills on soda , water bottles are hot asked three times for a cup of ice and got it was dirty, then they charge chips and salsa refills it says in menu which ive never been to a restraint that's fine that however who would want the hot sauce or pay for that. Menu pricing is high for the food received. Will never go back do to service and the other parties that I was...

Terrible customer service from lady behind window selling tortillas. She is the most rude person I ever met. Don't buy tortillas here. She should get fired. I've never been treated this way by anyone. She's racist to Hispanics. Don't give this place your business. There's many places you can get tortillas from.

I’m updating my review: service got better. The girl probably got fired. There’s a nicer one. Update...

I went in the back area to get the product. No one said nothing to me. I waited n waited there. Until the workers came out, One of them told me to go to the office to get a payment slip that u payed for the product..i went back to the same place to get my product in the back. I had to wait. Waited for 15 minutes before some one noticed me. Then i got my producted n left. To much effort to get...