I purchased jaggery 2 months ago for around 8 dollars and it had black spots that smudged between my fingers when crushed (like coal). As a Chemical Engineer I went further with my investigation and found it to be bacteria/fungus. I did not go back to the store but threw it away, it is intoxicating. I've started using a Goya brand one so that at least the quality is ensured. Also some prices that come up on the system is questionable for them, so, I intended to purchase an item and asked for the price, the man wasn't keen on the price shown on the system I gave them a little while, a lady on the other counter came up with the same price, I accepted it and asked them to keep it there while I grab a few more things. I got to the counter the price jumped with a reason that wasn't listed on the item. I left it there and didn't dispute it further. Most big respectable businesses will honor their word. Unfortunately as a long time shopper I won't be giving this store another chance. It's about the quality of customer service and ensuring satisfactory is met to captivate the customer to come back frequently for...
Read moreWorst return policy and the worst customer service and pathetic telephone manners. I bought a half gallon Reena ice cream tub. It was actually ice powder. No cream. Defective product, in other words. I called the store next day. Some lousy sounding lady picked the phone. She heard my complaint and hung up on me. I called back many times, but she did not answer. Finally after couple of hours some a guy with huge attitude picked the phone. His reply was utmost stupid. He said , they don’t return frozen product. I asked then they should put a sign on the freezer about it. Moral of the story is check the product condition and date of validity of the product before you buy. Their refund policy is wrong. They can get into legal trouble for...
Read moreJanuary 2nd 2022, I and my husband went to shopping in store when we ready to check out with cashiers her name nandita, first of all she don’t know how to greet the people and she started her nasty behavior with us when I asked her simple things to please keep my all snacks in separate bags then she still don’t want to listen and adding cilantro’s has lots of sands and putting together even I told her , she told oh you have to pay for extra money for bags and I told her go ahead and do it but she continue argue with her nasty behavior and continue fighting with me. I am not child I am grown up women, I am never going to this store again and I highly recommend please don’t shopping this store, cashiers...
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