GameStop — Attraction in Eastvale

So to the very portly gentleman in the purple shirt with the small beard and bad attitude. If I hadn't respected my family at your establishment I personally would have gave you a clinic on proper work place customer service. I am glad I didn't. Now I believe that I can do what should be the proper method of conversing with someone so naive to a parents dilemma that they put their "my job sucks" manners on display as if saying GET OUT! with your ushered tone. I explained to you that my son is autistic right off the bat, said that he had beaten many games and even though his blank stare and happy grin in your store, the one place he personally asked for by name no less might say otherwise. we went just to get him splatoon 2. I asked if you had it you looked at me then my son an said let me check already knowing that your didn't. With a slow nope, sorry we, are,out. then i asked about mario rabbids you said quickly and confidently itsastrategeygame. I said ok like what kind? you said dude, its an xcom game. like that's really any kind of expanation... Ok i'm not gonna put you down you already do that on a daily basis i'm sure. I also get it your at work your tired and you just wanna go home and relax.I know i work graveyard and am in charge of people, if i dont go in they dont go in and they dont get paid but im not going to talk about how much work has its hard days. I'm going to educate you on an Autistic person let alone a 6 year old child. Autism sounds and even looks crazy but if it works is it really? Autistic kids learn and do things way differently than normal people on a day to day level but it works, its like you think outside the box all the time and only in black and white but the thing is that they are people like you i'm guessing and me. they like to eat, sing laugh and guess what? play video games, i suggest next time you think someone cant play certain games doesn't mean they can't or dont understand, trust me they do they might even do the same strategy's as you do. I hope we both can say we have learned something from this, i know i have, i learned a bit of patience and to help make more people aware of Autism in our present and future and learn...

I placed an order for a game ninja turtles I pre order it and pay it all in full and I never got a call when to pick up my game and now my game was sold to someone else because I didn't pick it up. But game stop always told me I would be notified when the game arrived and I waited ,and waited,and waited and no call or a text . Now they don't even have the game In Stock that I pre order it way before the game was even released. Why is this happening this is the worst customer service experience I received at a Gamestop. I also try calling daily to see if the game.had arrived and no one would picked up the phone. The phone line was always busy...I got lucky today Saturday December 17, 2022 someone actually picked up the phone and now I have to wait until corporate solves my situation. I honestly don't recommend this location. If your thinking of pre ordering your games don't do it 😑 because you will never get them or your copy of the game that you pay for will be lost ..or even worst it will be put up for salw again to someone else because you were never notified to pick up your game and now is sold to another person after you paid for it. What a way to ruin Christmas🎄 2022 holiday for my son. What will i tell him now.

DEAR GAMESTOP THIS IS NOT RIGHT. WHEN SOMEONE PURCHASES A GAME YOU NOTIFIED THEM RIGHT AWAY WHEN THE GAME ARRIVES NOT ONE MONTH AFTER THE GAME HAS BEEN OUT AND NOW SOMEONE ELSE BOUGHT OR REPURCHASE THE GAME I ALREADY PAID . I'M VERY...

First off, store supposed to open at 11 am according to the physical store hours, Yelp shows 10 am and needs to change it to 11 am. The lazy employee named "Lucky" with a ring nose came in late and opened store at 11:30 am, people waiting outside and says he needs 10 minutes, he took 20 minutes instead. I go in and ask if the shipment of these new card boxes came in, he said he has nothing in the back, I go to Buffalo Wild Wings nearby and came back 12:45 pm or so, asked if the shipment came in for these cards and said he's the only there and cannot go to the back to check for the cards and said a lot of boxes are there in the back to open, and to come back after 3 pm when someone else comes in, after stating there was nothing there earlier, while giving a nasty attitude being so rude about it. Not sure why GameStop hires lazy people like this guy, he needs to be FIRED ASAP or this GameStop will be closing down, he doesn't care about his job! Find people who will appreciate...