Went in today (12/31) with the hopes of getting a piece with a āchamberā that i could load & forget, while i smoke out of the bowl itself. The girl who waited on me recommended the piece shown in the photo. It looked like it had 2 chambers so i was happy & purchased it and walked out. Upon closer examination when I got home, theyāre not chambers at all. Thereās a stem that runs through the entire thing, so i couldnāt load anything in there if I tried. As a matter of fact- the 5 middle pieces arenāt threaded whatsoever and as far as i can tell are purely decorative. The only threads are on the mouth piece, stem and the tiny bowl. This pipe is made to LOOK like it has a reservoir or chamber. I was sold something that i did not want, under false pretenses and then when i went back about an hour later to exchange it for something else they wouldnāt do anything but sell me a brand new piece. And then when i asked to speak with this wormy little kids supervisor, he looks at me...
Ā Ā Ā Read moreHorrible horrible horrible customer service. Asked for the evolve plus xl coils .She Hands them to me and I didn't think to double check the employees work. Guess I should have .she sold me the coils ( wouldn't sell a single, can only get packs here I guess according to their law). I wrongly assumed she knew what she was doing as she works there. I went out to my truck and asked wife to place a coil in my pen . She immediately noticed they were wrong .I then immediately went back inside to pay extra for the ones iI neede .lady then tells me too bad. Sales are final .I asked to speak with a manager and I was again told too bad. How is this even close to somewhat ok customer service. She messed up and because I trusted the shop employee I am now screwed .what a world we live in. You can be rest assured I will happily go elsewhere or order online. Until azara begins to employee knowledgeable people I will no longer...
Ā Ā Ā Read moreMultiple times!!!!!! I've bought a mod and was unable. To buy needed accessories like glass or coils. I suggest going online unless in a emergency. It's sad because it's convenient to be able to go to a store and get what you need. Rather than waiting for the mail. But if you can't get what you need from the store it's useless. Cheaper online as well I've been a customer for over 3 years today was my last attempt at getting what I needed. I will be going Online from now on. And it's not like I bought something and went back a year later. The day I bought the mod there were five other mods for sale. And they did not have coils for the mod that day. They were supposed to be coming in within a week or two. Now they're completely out of that mod and they still don't have the coil that's just the last mod I bought. Not to mention there's other stories I...
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