Bargain City Superstore Eau Claire — Local services in Eau Claire

I went to Bargain City 15 minutes before closing, ready to purchase a mattress that day. As soon as I walked in, an employee rudely told me, "We're closing soon," in a tone that made it clear I wasn’t welcome—even though I still had time. I continued looking at a mattress, and 8 minutes before closing, the same employee walked by, saw me browsing, and turned the lights off on me without saying a word. (To remind you this was before close and other customers were in the store). The service was so unprofessional and off-putting that I decided to leave. We ended up going to a different mattress store where we were treated with respect and gladly spent double what we would’ve paid at Bargain City. I’d rather pay more than support a place with such poor customer service. Not...

I bought a mattress that I tested out in the store. When I took mine out of the box. It was totally different. Not hybrid like the one in the store. I looked at my receipt and it says 72 hours to return with a 15 percent restocking fee. Well they wouldn't take it back. If I would have bought a mattress protector, I could have. But she didn't tell me that. She said I should use one for the warranty. I only laid on it and it was totally different. So don't trust what...

Great store, if you go in knows it’s a bargain store. 90% of the items are in great shape factory sealed in the box (until some customer decides to open them). The other 10% are store returns or beat up boxes. I stop here first when I shop. If it’s here, I win big! If not, I just pay full price wherever else I was...