Verde Salad Co. — Attraction in El Paso

I've been coming here for a little over a year now and usually the ladies are very sweet/nice. The salad is very delicious and I never have a complain about how fresh things are. The only thing I will say is about something that happened today... As someone that has been in the customer service industry for many years. The very last thing you should ever do to a customer is make them feel rushed. I have no idea what was up with this girl I had today, But she kept interrupting me and rushing me onto the next toppings even tho I wasn't done adding? She kept shouting out my limit of toppings every time I spoke. Which I understand. However I'm very aware I have to pay extra for more. (As I'm a regular) She was in such a RUSH, she even spilled my dressing because of how quickly she was going and I didn't feel happy about it. The restaurant wasn't busy at all. Only 2 others next to me, I could understand if they were busy. But there's like. 6 employee's and the managers watching. I think the rushed attitude wasn't nessisary? You can't rush customers the way she did. It feels disrespectful and the complete opposite of the "feeling welcomed" vibe I'm usually used to with others when I come in. It's a very good place to come and eat. But I hope no one is rushed out the door the way...

I really liked this place when it first opened. Since then it seems like the quality has declined quite a bit. I recently ordered a pick up order, and when I arrived home, the lettuce was completely wilted and sour, it seems as if they had washed it and not dried it correctly, and just let the water wilt the lettuce. They also rarely answer their phones so after I called a few times I finally got a hold of someone. I asked them to refund my salad or give me a credit to get a new salad. They told me that I had to come in, and I told them that I had already thrown away the salad, so I wouldn’t be able to come in with it. Also, as well as that, I have two small children, so I wouldn’t be able to go in anyway and I think this defeats the purpose of pick up all together. I think if you can’t take your customers word for a poor product, then it shows that you don’t really care about your customers needs and opinions. I rarely take the time to write a negative review for places, especially locally owned ones, but this really upset me and I feel like if you want to keep your clientele happy there are simple things that you can do like taking their word for a bad or...

I recently visited Verde Salad and had an absolutely incredible experience! From the moment I walked in, I was greeted with warmth and genuine hospitality. The atmosphere is inviting and cozy, perfect for a relaxing meal. The highlight, of course, was the food — each dish was fresh, flavorful, and made with such care. I had their Asian salad, which was a delightful mix of vibrant, crisp ingredients, perfectly dressed, and packed with a variety of textures and tastes that were truly satisfying. The attention to detail in every aspect of the meal was impressive, and I could tell that they prioritize quality and sustainability in their ingredients.

What really stood out was the service. The staff went above and beyond to make sure every need was met, offering thoughtful recommendations and checking in to ensure everything was perfect. It's rare to find a restaurant that excels in both food and customer service to this degree.

If you're looking for a place where you can enjoy delicious, healthy food in a welcoming environment, Verde Salad is a must-visit! I’ll definitely be coming back soon....