Goodwill Industries of Eastern NC, Inc. - Elizabeth City — Attraction in Elizabeth City

Back in August, my dad passed away. My mom had already been gone a few years now, so these past several months I have been packing and going through everything they had collected over the years. Many of their things were wonderful mementos from their years living in Europe or from Dad's time in the Air Force. Sadly, many items are not something I feel my son and I need to keep, but Dad said before he died he was fine with us donating any of his items to a charity like the Salvation Army, thrift stores, e.t.c. I have not sold one single item my parents had, instead opting to spread many of their collectibles around to maybe help someone acquire a nice item cheap. This past weekend I packed up my old truck and brought items to this Goodwill. It was about 20 minutes before it closed, but it was just 1 bed of a truck load. I had just thrown everything in the truck without any order, but there were very nice items in the boxes. Many wonderful men's hats -- the kind older men still wear today-- in absolute perfect condition. My dad was a Lt. Colonel-- he and mom went to very classy events and collected many nice outfits for officers' events. I had waders, like the kind you could go fishing in, a nice wooden picture frame with beautiful carvings along the edges, and many other items like rollers you can set your potted plants on and other general items. The woman working there came out, and I told her I had some items to drop off. She said, "Let me see what you've got." I asked what was it she was looking for, and she replied rudely, "Anything sellable." Then she embarrassed me by just saying , "Nope, nothing here." She was insinuating all items I had (without even knowing what they were) had no value. I had one old, large cooler-- the waders were being stored in that-- and she basically took a look at that and made me feel she thought I had just a bunch of trash to drop off there. She didn't look in any boxes, didn't move or touch one item in the truck. She made a judgment about ALL of the items based on one cooler sticking up . She made me feel as though my parents' lives and their things amounted to trash and weren't even worthy of being given freely to Goodwill! I rarely leave reviews, but I felt people should know how snobby this Goodwill has become. I remember when charities acted grateful for FREE items. Apparently Goodwill in Elizabeth City is above accepting free items, has become snobby, and will make snap judgments about your items just based on the car you drive or how you brought your items. From now on any items from Dad's estate that I'd like to donate won't even pass by Goodwill. It was rude, offensive, and plain embarrassing to have such a person treat me the way she did. Don't bother dropping your items off here. The Salvation army is just down the street, and they are always helpful and kind. I've dropped two truck loads of items...

I go to this thrift store somewhat regularly, here’s a breakdown

1. They do have decent prices usually but the prices have gone up a bit (attached photo is from May 2024). They tend to special price shoes (mostly boots), purses, and coats.
2. They have a few bins to dig through (women’s lingerie / tank tops / shorts / scarves accessories etc., kids clothing, men’s shorts / tank tops/ etc.)
3. It’s usually somewhat clean and organized. Clothes are organized mostly in color sections / garment type and not by sizes
4. They have a very small furniture / housewares section in comparison to the amount of clothing
5. The customer service you receive is based off of the staff’s mood that day and usually it isn’t too amazing. Sometimes if I have a lot of items to check out they seem upset / rude
6. I don’t find many good items here but of course it’s possible. It’s mostly plus sized / outdated clothing, not...

The selection Is great, prices are better, for living on the Outer Banks, I know that it's a tourist area, in the season that is ,but what about off season when it's the locals who keep coming in, the prices are quite a bit more ,if your on a budget, and if your in Elizabeth City, I would definitely stop by there Goodwill, the daytime gals get to know and remember you, even if you only go in once or less a year, kind of makes you feel you matter. Prices less and I can't say I'v had that experience in kitty hawks store, sorry. But if your in Elizabeth City, NC, stop in, I purchase all my clothes there, and no , no-one ever knows, and I get great brands ,for great prices.. on top of my being ill' they go out of way to assist you. So thanks to staff at Elizabeth City Good-will' keep up the great work... your a...