Sweco Furniture — Attraction in Elkins

I would steer very wide and clear of this once great and friendly furniture store. They used to be a wholesome and friendly family owned institution in this small-town. Now not so much. I have never felt so insulted not only as a long time customer with well over $20,000 in lifetime purchases but also as someone who would have considered the owners friends. I will not give account specifics to my issues with this business but I will advise you if you decide to purchase from this business to do the following.

-Keep every receipt be it a purchase receipt or a payment receipt. Go over the math on the receipts and don't just take what's written for granted. Match them up with precious receipts and purchase amounts. Sometimes it just doesnt match up. -Deal only with debit or credit cards. Do not hand anyone any cash, ever. If you do have to use cash, absolutely do not give it to anyone but the owners and do absolutely get a receipt with which you double check the amounts and all pertinant information on. -Wouldnt be a bad idea to keep notes of anything that is said during your interactions or even click the record button on the audio recorder on your cell phone. Legally fine to do so with the laws in the area this business operates. Seems like one thing that's said one day can be quickly forgotten the next and then turned on you like your memory is poor or your just a liar, and a person can get right nasty sometimes. Took my 20+ year opinion of someone who I found to be a pillar of the community and flushed it. -Remember also that the smile and the friendly chat even over a 20 year time frame can turn into a person being talked to like they are a lowdown dirty lowlife in the blink of an eye. Turns out Them there pearly whites and giant grin are those of a salesman, not someone who truly cares or will own up to their own mistakes after their dollar is made. Its a darn shame to not be able to admit your own faults, faulty processes, shoddy bookkeeping, and lack of character when it comes to treating a man who prides himself on his own word as a liar. Remind me again who owns what until it's paid off and by God I'll come and get er now ill come and get er. Even if im not sure how much you owe and what I've told you one day to the next....

Was needing exhaust vent pipe to install a pellet stove, they were referred too me, so I called them. Upon discussing what I needed, I was told that they had everything I needed in stock. They asked what brand stove I had, and when I told them, that's when the whole conversation went bad. I was asked who was gonna service it when I had problems, and I told him I would. He sighed and said Yeah right, you sent your money out of state and you should have bought a stove here because we service them, not you. He also informed me that I could have bought a stove off them cheaper, not knowing what I paid. Never been talked too like this before by a someone I was going too give my business too. I will definitely be sure not too pass any...

my son and I went to Sweco furniture in Elkins first week in September basically knew exactly what I wanted all nice tables for my new home, mattress and bed frames and beautiful kitchen furniture. Mr. Sweco and his staff did an outstanding job helping me find each and every item I wanted all very well made Amish furniture. I was so proud to purchase these and now I have them in my home. The delivery team did a great job in placing all the furniture where I wanted it , very friendly and professional. . I enjoyed my whole shopping experience that day. I highly...