May 16, 2025 - I witnessed some Hispanic guy at the front of the line put his little brother in front at the door opening didn'tshow up until 10a.m. Who is also 9 yr.old to get 2 SPC boxes and attempted to get 2 more of the 5 available. Which screwed over the man that was #2 who was there all night waiting as long as the guy in front. Shame on him for using his 9 yr. old brother to get Pokémon for himself. The store should issue a number to match for the amount available or put a camera to see who was in line. Do Better GameStop!! I hear this guy does this all the time and also pays friends to show up and buy everything because he's a...
Read moreI received a voicemail at 12:45 that my item I ordered back in may came in for pick up. Not only did I not get a call when it came in back in June I was told I could come by today 7/16 and they close at 8. Dan is the name. I returned his call at 2:45 saying I would be by around 6 for pick up as I had to drive to fernley for a work meeting then come all the back to find the office closed. Very disappointed. Not sure what happened to this store. Short staffed , cool I understand that but I wasted gas on a time I was told the office would be open. I commute...
Read moreI tried walking into the Fallon Nv GameStop to trade in a brand new remote to change color at 3:27 pm, I asked the person working that day. He looked like a young worker and he said he didn't have the time to do the tests, I offered to bring up the receipt for when I bought the remote. I just wanted to change color and he said he had no time and he needed to close. Their sign says 12:00am-7:00pm. I walked into the store before he closed and should have been helped but I was asked to come back another day which I didn't...
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