Rogue Athletics — Attraction in Farmers Branch

UPDATE: They contacted me and resolved all of the billing issues. Therefore, I am changing my 1-star review to a 3. Still needs improvement. In March of 2024 I stopped having my daughter attend the class I signed her up for. My decision was based on the teacher being unable to control what was going on in the class and the kids were not learning anything. Additionally, several classes had been cancelled, but I was still being charged the same amount. I called to make Rogue aware that my daughter would no longer be attending class, expecting I would no longer be charged. I noted another charge the following month on my credit card .I called Rogue back requesting a refund and was told there is an additional month charged after cancelling per the enrollment agreement. I presumed it was all resolved. Rogue has been continuing to charge me even though my daughter has not attended any other classes. I have had to get my credit card company involved to stop any new charges and to try and get past months refunded. This is not an honest and proper way to...

Rogue gymnastics has been such a huge blessing to my family. My oldest daughter fell in love with her coaches for preschool gymnastics and now is on the bronze team and absolutely loves Coach Trinity and has a legitimate friendship with Emmy the manager. She treats my girls and all the others like her ow children. My youngest was having trouble doing classes because she had lost her confidence, and Emmy asked her daughter, Lala, if she would do privates with her to help build that back up and we do that once a week now and she’s finally getting it back. They also have an open gym every Friday from 7-10 that both girls want to go to more than anything we try to get them to do. Overall this place is competitive but also caring and encouraging, pushing the athletes exactly the way they personally need...

My daughter is 11 years old and a level 6 gymnast at Rogue. Tonight she randomly said:

I like my team at Rogue better than my team at * (her former gym) Me: yeah? Why’s that? Her: They’re nicer. They cheer for everyone, even other teams. If you’re sad, they try to cheer you up. Me: that’s really nice Her: I just like it better (Her former team was wonderful, just different values) This review is coming from the athlete’s perspective and what could be better than that? The woman that runs the gym, Emmy, has a zero tolerance for “mean girl” stuff and it definitely shows in her athletes. If you’re looking for a gym that truly teaches body, mind and heart,...