Harp's Outlet — Attraction in Fort Dodge

After buying, transporting, and installing a new washer/dryer stacking unit we discovered they had sold us a defective unit. We were required to bring it back for them to service. After much back and forth they corrected the issue, but it was not a pleasant experience. When we got the new units home, we discovered the glass door of the dryer had been broke in transit. After several weeks of waiting for them to get a replacement door they said, they can't order parts, and we'd be better off to go buy elsewhere.

So in summary: they have a decent selection and the prices are good, but they will NOT stand behind their products, they will NOT order parts for their products, however their "warranty" requires you to bring them back tot them to fix it...even though they can't. Save a little more money and buy from a...

We purchased a new house and got all new appliances from them. Stove, washer, dryer, fridge, dishwasher. Within three years the fridge went out and we had to replace the motor inside the dishwasher. They knocked off $200 for a new fridge. Now the heating element went out in the oven. I called and they were very rude. AVOID!....

I would never pay full price for any appliance as long as Harps is around! They've recently started to provide their customers with factory warranties as well as deep discounts. We spent $1800 on $3700 worth of appliances. We went through and hand selected our dings and dents so that they are hidden against...