GameStop — Local services in Fort Dodge

Spent 100 dollars on games Friday. Got home to find I was not given a receipt, and one of the games I bought, Boruto Shinobi Striker, was so badly scratched that the ps4 could not read it. My disc doctor could not buff out most of the scratches, either. I can not help but feel this was intentional, and am incredibly disappointed by the lack of professionalism, as I was refused a return on the phone despite it having been a mere 3 days since my purchase. I am well aware that purchases remain in the system for 5 business days, so as an investor this location can expect a formal complaint to be lodged with the state zone management. The intentional sale of defective goods is fraudulent, and a class c felony as outlined by commercial regulations.

Furthermore, this location intentionally buys games at 50% of company dictated pricing. Sao alicization, a game that came out full price last month. They're only willing to take it for 9 dollars. Lowest I have seen at other locations is 18. Standard buyback is 47.99.

They also refuse to buy certain games, claiming an overabundance of stock, which is also falsified information.

Avoid this location. They're slated for sacking if...

When you go into a game store to ask questions about perhaps the most sold and awarded game of all time you would hope the pimpled kids behind the counter could answer any one of these questions without simply staring at you with a look of contempt. It would also be great if that kid didn't just stop answering you mid sentence to start going through a new customer's game trades when that person just walked into the store and I had been waiting for assistance. It might also be nice if said pimpled young person wouldn't answer customers with a sense of disdain and attitude. That he actually tried to assist with decorum and an attitude of helpfulness. But I guess that is too much...

It's a decent store with decent variety. Plenty of games to search through, shirts, wallets, action figures, all sorts. I do miss, however, the gaming systems open to play in the store. It would be nice to try out the new games before we buy them. The store used to be really fun to go into. The decor is nice to look at, but really, I usually never buy a game in there and it's probably because I don't know what I'm buying. They did probably stop the in-store gameplay because of theft, but I'm sure you can find some way...