This is my first time experiencing an IPIC movie theatre. If I could give it a 2.5 out of 5, I would. I was really excited to try this place as I heard it's amazing, but I was left utterly disappointed and feeling disrespected!
PARKING The parking lot is across the street from Ventanas Restaurant and Lounge. Map yourself directly to, Hudson Lights Parking Garage for easy access.
Bring the parking ticket with you, to get it validated inside the theatre, after your movie is over.
The first three hours of parking is free, beyond that it's $4, $8, and so on and so forth. It's not terrible, and it is a large parking lot.
I've been told, from experience, not to park on the street no matter the time of day because it always results in a parking ticket.
BATHROOMS I was floored by how luxurious the bathrooms looked, at first. But it's not as well-kept as the luxury experience leads you to believe. Still the details were amazing! From the frosted glass doors, the painting, the shallow sink, the dim lighting, I was intrigued!
DINING EXPERIENCE Here's the not so fun part.
The dining was half-hearted, over exaggerated, and ridiculously expensive for the service that was given. Everything was really pricey, and I knew that going in, but I had hoped for the best. I was excited only to be let down.
I got the loaded steak fajita fries. It had 5 small tiny pieces of steak, chewy, and a bit of fries for $18.50. It was overall good, but not amazing. It left me feeling bloated and gassy for the rest of the night and the following day.
My man went for 2 meals, the Buffalo Chicken Spring Rolls ($17.50) & the Spicy Tuna on Crispy Rice ($20.00), and they were the smallest plates ever! I had a taste and they did not live up to the hype.
Not to mention you have to put a $75 hold on your card to order anything! That's insane! I rather not have a dine in experience at that point because you're pretty much putting down a deposit to get bad service.
The female receptionists kept forgetting my drink and staring at my man. They only serviced him, and also forgot my utensils more than once. Originally, they were on the table when we arrived, but they took them all of a sudden and only left his, not mine. I know he's handsome, but please be respectful and professional. That was downright rude and disrespectful.
Because of this, it took well into half of the movie just to get some water and it was $9! I kept asking them every 20 minutes or so, and they just said sure thing, gawked at my man, and never delivered. They promised a large bottle, but it was so tiny!
The only good thing was the blanket, but I was still cold despite being bundled up and cuddling my man.
The seats were creaky and not as comfortable, and the cup holder was hard to open. My man was struggling, and I highly doubted they would even open. After some time, he managed to open it. Ladies be aware of your nails, I could see you breaking one trying to open this.
The servers are lucky they even received a tip with a service I received. If I could have, I would have left nothing. But I won't stoop down to their unprofessional level.
OVERALL I think IPIC is overrated at best, and we will not be returning to any IPIC theatre again. I much rather go to AMC, sneak in our snacks, and enjoy a lovely time without interruption or rudeness with my man. Take your business elsewhere because this place isn't all that they say it is! My man stands in solitude of my review. The movie was amazing; the...
   Read moreI rarely write reviews but felt compelled to warn others after my experience.
Iâm from TX and was a frequent member/visitor to the Houston iPic; my wife and I always enjoyed romantic date nights with great food, drinks and service. We donât mind paying premium prices for premium experiences, and we were understandably excited to try the Fort Lee iPic after moving to the area a few months ago.
What a deep disappointment. âšď¸ Upon arrival to the good area, we noticed that the restaurant counter was really dirty. Ok, whateverâbusy shift. Unfortunately, though, the attendant/cashier was also inattentive and misheard/misunderstood our food order so that we had to repeat it a few times. But, again, whatever, I get it. Iâve been there, tired at a customer service job.
So then we went to the bar, where it was apparently staff gossip hour. Again, we waited a while at a messy counter until we were finally served. We smiled, said thank you, and headed to the theatre. No acknowledgment from the staff. The drink, a âCorazonâ was ok and tasted like canned grapefruit juice.
We were supposed to be notified of our food order readiness via text. After watching the movie for about 20 minutesâduring which time we were repeatedly distracted by loud servers taking othersâ tableside orders at full voiceâmy wife left to inquire about the food status. Turns out our orderâa freaking Boss burger, thatâs itâwas never entered. My wife was issued a refund and given a bag of stale popcorn and watered down soda to compensate.
After the movie, I made the horrible decision to use the Womensâ bathroom triggered by pure necessity borne from drinking overpriced grapefruit juice. Yâall: Iâve been in deep, DEEP South gas station bathrooms that were cleaner than Fort Leeâs ipic. đ Again, when I walked in, I noticed it was still staff gossip hour, as they seemed to all be congregating around a sink talking about whose house they wanted to drink at after shift. Nary a care about the disgusting state of the bathroom around them and the piles of trash underfoot. When I tell you that every.single.stall was either A.) outfitted with a clogged toilet, B.) out of toilet paper, C.) leaking what I hope was water all over the paper-strewn floor, or D.) all of the above, I am not lying. I had to squat and pray that my pants hem didnât get wet. đŠ Thankfully I was wearing boots instead of flats. Of course, the soap dispensers were empty and the first sink I went toâthe only clean oneâwas out of order.
Then, sadly, our exit was worsened, too: the escalator wasnât working. I have a bad knee and had to take the stairs, but that was pleasant compared to our earlier experiences.
Overall our date night wasnât what we envisioned and certainly not worth the ridiculous prices. Iâm actually glad we didnât get our food; if the halls and bathrooms are so dirty, howâs the kitchen? Weâll stick with the Kerasotes cinema in...
   Read moreAs a local, I am surprised that this was my first time seeing a movie here but better late than never. I can also confidently say I am happy I went! I typically am not a fan of fancy style movie theaters because they tend to use the fact that they have people in sweater vests holding the door as a reason to charge ridiculous amounts. With fancy comfort theaters, I notice they tend to not have free popcorn refills, and often only have one size that is just not enough. This place did not fall into that category as they are luxurious while offering the classics. I am talking about jumbo popcorn with free refills, and at a very fair price. I got free refills on the soda as well which is great. When I wanted to buy snacks, I got a little inpatient at first because there was no one acknowledging me standing there waiting to order. I asked if I need to order from my seat and they said no you order here. Well great, would have been nice to be noticed maybe a âhow can I help youâ would have gone a long way. Secondly, they wanted me to order popcorn from the bar. I get it you guys want to be fancy but ordering popcorn from a bar is a little weird and it did not make much sense since the lady had to leave the bar to go back and get it. Just my two cents, but would have made more sense for the person in front to do it while I was patiently waiting instead of saying no you order that here, well no not here at the bar because that is where most people buy popcorn LOL. Not a dealbreaker because I know sodas are conveniently served at the bar, but I would encourage them to go back to the classic way of serving. Because they had one bartender handling everything, it naturally took longer. I want to shout out the guy who was directing us to our seats because he did not just stand around. When I was waiting for my refill while the bartender was all over the place, he offered to both top off my popcorn and soda. This really came in clutch because I would have missed the movie if I waited much longer. Staff showing they care about the customerâs experience goes a long way and this effort was definitely noticed. They had a few different kinds of seating, in the theater, but they all had a good amount of legroom and I was comfortable. The process of ordering the tickets online ahead of time was quite easy as well, and I did not have to deal with any confusion when I arrived which has happened before with online tickets. I look forward to coming back for future shows and would definitely recommend people give it a shot if in the area. I regret waiting this long to try. I will say they do serve food as well and you can definitely get a meal if that is something youâre in the mood for. I am just more of a snacker when I see a movie and the popcorn...
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