Denver Mattress — Attraction in Four Corners States

Well we started out next door looking at furniture for our kids. As we walked around, there was an opening into the mattress store. My dumb butt suggested to my wife that we go check out the Purple mattresses and see what they are all about. (At that time we had a tempur pedic….. can you tell where this review is going?) Anyways we started looking around and laying on the beds. A sales man came over and asked us if we needed help to which we have the standard answer of no thanks we are just messing around. Fast forward a couple of minutes and my wife and i started asking questions of each other that neither of us knew the answer. So we grabbed Jaciel and started the game of 20 questions. My wife and I decided to give the Purple pillows a shot and go from there. Jaciel was more than happy to help us find the right pillow and make sure we got the best deal. He even provided us with a few quotes for us to consider. I felt bad leaving with only pillows but it was actually a decision that we had to sleep on. Pun intended lol. A couple weeks later we received a hand written thank you card in the mail. Pretty cool considering we only bought pillow. Well a couple of months went by and my wife told me she really wanted a new bed. I called the store before they opened and to my shock Jaciel answered the phone. I asked him to pull up the quote and see what if anything had changed. Unfortunately the price of the mattress had gone up. But I still decided to proceed with the purchase. He informed me that they now had 0 percent financing for 72 months. That completely sealed the deal for us. I thought they actually wanted money. I told him that i would send my wife in and to please have all the paperwork ready to go. My wife hates it when I send her into places to finish up things when I can’t be there. To her shock everything was actually ready and all she really had to do was sign and submit the credit app. Next thing I know I was getting a call from her telling me that the bed was being delivered tomorrow. Mentally, I thought I had time but they apparently don’t mess around here. We highly recommed the company but most of all our sales professional Jaciel. He was patient and made us feel like he actually cared and wanted us to make the right decision. We truly appreciate his knowledge and time he spent working with us. I’d post a picture but our room is messy and it’s a bed. An amazing bed but still when you have seen one, you’ve seen them all. That all being said, buy the purple mattress and don’t bother with any of the others. Your body will thank you. Pretty sure it’s the most expensive thing in my bedroom (well besides my wife but that’s another story entirely). Both are completly worth it. Thanks again Jaciel. Man I hope I spelled...

We purchased a very expensive mattress several weeks ago. Service was great. Delivery was set up, we waited several weeks for the mattress to come in. Took time off work for delivery. Once it was delivered and completed as they were leaving we all noticed one of the delivery guys had cut his hand and had bled on the new mattress. He then went and got a plastic protective sheet so we could use the bed while they prepared to order us a new one.

I then had to take time off work yet again for another delivery to be scheduled after several weeks of waiting again. I do not fault the driver or installers, accidents happen. What I take issue with is our salesmen at the store Kyle. Once the sale was made the customer service ended. When we contacted him, he said he’s never had this happen before and didn’t know what to do. There was no follow up, no I’m really sorry about this how can we make it right, nothing. Missing work for a second time to meet the delivery drivers only added more frustration to the whole ordeal.

The salesmen are great when buying, the second the ink dries they could care less about anything. I will not be going back to this store or this company. Very disappointed. The only reason I am writing this review is because of how hard Kyle pushed for us to give him a review because it really helps him. So I wrote him a positive one, but now I need to tell the truth about what...

I visited the Fort Collins, CO Denver Mattress today. I was greeted by Tyson, whom gave me a A+ experience. We chatted for a few minutes about what I was looking for, I see Tyson when I shop Denver Mattress Fort Collins, I was looking for a new set of bedsheets for the mattress that I had purchased from him a year or so ago. Tyson took the necessary time and effort to explain to me the options. Needless to say, I found my new bed sheets in very little time spent, and left their store feeling accomplished and confident I made the best decision. Tyson was a great help! He knows his products and advocates to his clients with professionalism and care for their needs and wants. Exceptional service Tyson!

When you are in the search of a new mattress or mattress like things………Go visit Tyson in Fort Collins. He will undoubtedly treat you the best!

Thanks Denver Mattress! And thank you Tyson for taking care...