I usually don't have a bad experience at Dollar tree in terms of Customer service. But today 2/4/25 I went in because of the wide selection they have to offer. Unfortunately as I made line to check out I noticed the "friendly" cashier Donald who was chatting up with everyone person in front of me. Once it got to my turn he did not have the same "friendly" attitude, he looked bothered to see I had many items to check out. He began to throw the items at me and asked if I needed a bag as I proceeded to tell him "no thank i brought my own bag." He was so aggressive at checking out that he spilled some items, chocolate and Halls that were on the display case. I let him know that the chocolate wasn't mine and that it fell while he was scanning my items. He proceeded to continuously throw my items and give me a cold shoulder. I figured he had removed the chocolate from my receipt but as I got home he had Not, not only was the chocolate in my receipt but so was a packet of Halls and a bag that I never asked for. All these items were not in my bag when i got home but I was charged for them. I do not believe it was a coincidence that when it came to me he changed his attitude, being that I am Mexican and he was a white man caused him to have the audacity to treat me differently from the rest of the people who were in front of me. I work at a customer service job and although it can be exhausting at times, I always choose to treat people with respect no...
Read moreOne of the BEST Dollar Trees I’ve ever been to!
This store is so organized, every aisle is neat, there’s hardly anything on the floor, merchandise is stocked, etc. Cashiers are so helpful and patient. Sometimes the lines get backed up, BUT they always try their best to get through everyone quickly. Very friendly, great customer service at all times. I’ve seen them go above and beyond their call of duty to bring you the best experience. Need something wrapped? They’ll ask before you can. Need a box for glass?They’ll get you one before you ask, too.
One thing to know, this store can get very busy. It’s near a college campus and various elementary schools. Lots of faculty, students, and locals come to this location. Your typical rush hour is from 3pm to 7pm. Will always be busy, so expect some lines. Like I said before, cashiers work hard to get through everyone quickly and efficiently!
They have a great selection of items year round, you can never truly leave empty handed. Be prepared to leave with more than you intend to buy! You find great things all throughout the store.
Store closes at 9pm not 10pm!!! Those are holiday hours, but have not been changed by Google Maps. Store is located next to a grocery store and parking is shared with the entire...
Read more2nd time in a row that I have been disappointed. 11/29 they had a line of over 6 people and when back up was called for no one came. Then their employees are not approved to accept $100 bills and a manager needs to approve them. So because their lines are not bad enough they stop everything just to approve money. Today 11/30 the cashier had the customer in front of me go do her own price check! Are we customers or employees??? Once again the whole line was stopped. Are these really your procedures? There were other employees on the floor, why were they not called for a price check? Why when the manager came to approve the money and saw the line did she not open a register? Instead she locked her self in the employee room. This dollar tree really needs some work on...
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