Turner's Seafood Market & Fish n Chips Shoppe- Gloucester — Attraction in Gloucester

Went to Turners on a Sat at 6pm to ordered fish & chip dinners, a rare treat. The manager? was outside yukking it up with a friend. The young man inside took my double order, and began to fry the chips. A customer came in to buy fresh fish, a sizeable order that took about 15 minutes and cost him a small fortune. no problem i thought, as the fries sat there, surely he would make fresh frites. An older gentleman came in looking for his 6:30 online order of fish and chips, but loudly proclamed that he had requested less fries and extra fish. He got fresh fries, my two baskets were still sitting there, now with fish on them. the manager who had come in listened to him, then took a fillet out of my order and put it on the other guys basket. Said "wait a minute, did you just short my order, and those fries have been sitting there for 20 minutes!" The manager said no they haven't you just got here, we're closing and first come first serve". called me a liar. i said forget it i want my money back. paid cash, just give it back thankyou. i felt bad for the young man as his boss asked what i ordered and threw the money on the counter. I left and as i getting in my car the door flew open and the angry manager yelled "don't leave without your order!!" and threw a large bag on the porch in front of my car. The young man must of told him i had been patiently waiting since 6pm for my order i thought, and at least my husband could at least have the fish out of his dinner. The bag had one full order with congealed fries, a box of congealed fries and several expired containers of horseradish and coleslaw. what an insult. This absolutely happened, Sat July 2, 2022. 3 people know it to be true, myself, the young man and the rudest retail manager i have ever had the displeasure to deal with in Gloucester, and yes I am a...

Turner's Seafood Market has the freshest seafood, the best fish and prepared food selection north of Boston. Be sure to try their amazing crab cakes, delicious oysters rockefeller, and the best cocktail shrimp/homemade cocktail sauce we've ever had. We're so happy that this year they added several new menu items including a lobster roll and fried fish sandwich served on toasted brioche buns, we’ve tried them all and they are the BEST around!

Everyone at Turner’s is always so friendly and helpful. They work so very hard, their above and beyond service is appreciated and it’s great that they are also open from 9AM-7PM. Plus, working that fryolator in tight quarters, especially in the summer is not easy. We're so fortunate to have this hidden gem right here in Gloucester. Thanks for all you do and please keep trying new things!

PS: Although there is no dining availability here, their takeout travels well, imagine that the fried fish ’n chips and fries are still crispy when we get home - that...

UPDATE: Jim Turner just called & offered a gift certificate of equal value & assured me that they ALWAYS buy DRY Scallops. It seems I might be developing a scallop-sensitivity. I really appreciate Jim reaching out and explaining his operation. INITIAL REVIEW: Got 1.5 lbs of scallops from which we got 2 servings. After 1st dinner my stomach bloated enormously the next day. But I thought it might be something other than the scallops. So we ate the rest next night. Again I got serious bloating around my mid-section. So I googled 'what are scallops soaked in' & discovered there are 2 types of scallops: wet (soaked) and dry. Wet Scallops are soaked in a bath of sodium tripolyphosphate which acts as a preservative and adds water weight to the scallops. Dry scallops have much better taste &.are NOT treated. CONCLUSION: I may need to reduce my consumption of...