Modern Memory Design Picture Frames — Attraction in Hasbrouck Heights

UPDATE 4/11/23: Do yourself a favor and just purchase from another company. I purchased a frame back in FEBRUARY that arrived damaged. I immediately reached out to them via chat countless times and got no response. Texted the number they claim to text, no response. Reached out via email. This company took 10 days to respond to my damaged item claim (only reason they even did was after I had left my previous negative review 4 weeks ago, honestly) and just continues to assert that they sent a replacement, which, like so many other reviewers have experienced, they didn't. Aside from that, by that point I had already purchased another frame from a different company and requested to return the item for a refund. The company does not pay for return shipping on items received damaged (absolutely ridiculous in it's own right and unheard of, but fine) and is not responding to continued attempts at getting my money back. I'm now stuck with a broken frame that I paid nearly $130 for, which judging by the company's handling of the matter, they are apparantly OK with. Michael K.: do the right thing and refund me. You can't treat people who trusted you in giving you their...

Look no further for any and all custom framing needs because MMDPF is hands down the best custom framing shop out there, the owner Mike is friendly, professional, knowledgeable about his craft and provides prompt service with outstanding quality.

I needed to frame and mat a poster for my up coming wedding. Prior to visiting Mike, my fiancé and I went to another establishment and spent 45mins discussing what we wanted only to leave confused on what was being offered to us and the lack of confidence in their own ability to do the job.

By luck we googled and found Modern Memory Design Picture Frame and connected with Mike. When I brought in my poster all I told Mike was what I idea I had and he created the rest in a matter of seconds he know what I wanted and provided the style and what the finished product would look like. Mike was also able to have it ready for us in under a week, and prepped it for...

something wrong must be going on here-- well on their way to 1 star! first orders were fine, but then a simple order of three 8x10 picture frames went bad. 2 out of the 3 arrived with broken glass, so i called and was assured that replacement glass would be shipped out right away. seemed like problem solved, but the replacement glass never came. 2 more phone calls and 3 emails went unanswered, and as of now-- two weeks later-- still no glass, and no response either. note to seller-- please don't answer with nonsense like 'please call to discuss'-- i have already called, have already emailed, if you want the review to improve just send the glass as promised! my next step in just couple more days, i will dispute the charge on my credit card, sad to do it, as i will not be ordering the additional frames i...