Been to this store a few times waiting to find the right couch to come in. Never really had any issues but today I went in wanting to order a stressless chair. They had a power one but no way to plug it in so couldn't test it out. After waiting an hour at least for the only worker there to finish helping a couple. He was an older man with white/gray hair. I asked about the power stressless which he gave me a price and said he would have to order the part for it to work. Then just walked off and said let me know. Normally someone would see if I had any other questions or anything instead of just walking away. Waited an hour and told him to take his time not meaning hey just ignore me completely just get to me when finished with the other customers. Not sure if this man is just a normal employee or owner but regardless when someone is about to spend 6kish at the store. You probably don't want to blow them off. They might have the best leather and besides raymore there aren't many options but looks like ill have to pay more to get better service. I'd still purchase from here but at this point it will be if I cannot absolutely find what I need elsewhere. If this person was the owner then you should probably hire more workers so you don't need to blow people off, and if this person isn't an owner than I highly suggest retraining as this was an easy sale if the...
Read moreThere was a very wide selection of leather style sofa's. You can find your type of leather recliner or leather furniture here and at a reasonable price and great quality too. The Italian leather is genuinely flawless. It comes in different grades and colors to match your budget. My wife and I looked at all the other furniture stores in our area and the price was either way too high or too low. In fact, one salesman actually suggested that we try Leather Expressions and we did. Our set consisted of Italian leather attached to a European frame and assembled over seas. When it arrived (about 12 weeks later) on time, I was totally impressed with the care in which it was built and upholstered. There was a no pressure attitude at the store and the salesperson took all the time necessary in order to show us all of his floor samples and explained the quality, different style of recliners and grades of leather. The furniture was delivered on time and the two workers couldn't have been any nicer. They took extreme care not to damage the leather and our home. The sofa itself was extremely heavy to say the least. On the sofa, both end seats recline with the touch of a button. My wife and I...
Read moreWe had a Natuzzi couch & love seat which lasted about 17 years. Not sure why we didn’t look at getting another set from Natuzzi. We ended up getting a couch from a furniture store close to us. Big mistake. I hate the cushions always shift. So we decided to take the drive to Leather Expressions (about 1 1/2 hrs) because we knew they carried Natuzzi. What a great experience. As soon as we walked in we were greeted by Naz who was extremely nice. He told us to look around and let him know if we had any questions. The one we really liked in the showroom was a sectional. Naz said we can absolutely order with a couch & loveseat. Then asked about if we wanted recliners and the on to the leather selection. Explained the differences in the grades of leather. Long story short is we were so happy that we put our deposit down so Naz could place the order. Would recommend to anyone to go there. ...
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