A1 Furniture Mattress & Appliances — Attraction in Hillside

So I bought a L- Shape sofa from there almost 3 months ago and lets just say that I've purchased better quality furniture on Amazon.I went to the store looking for a black L-shape sofa. I told the salesman(Mohammed) that I really needed a good quality sofa that was soft because I like to be comfortable when I'm just chilling at home. I emphasized "comfort." He showed me a sofa from a catalogue and reassurred me that it was great quality and that it would be comfortable. So I pulled out my credit card to pay so that I can receive my points and the man helping me started acting weird as if I was trying to scam him. Then, he said that he is just not used to customers paying with AMEX. On the other hand, I believe it was a bias on his behalf and if you know then you know. First of all, when the sofa arrived at my house. It looked so darn cheap that it didn't make any sense. This man charged me $1,600 for the sofa. What I received was not a $1,600 sofa. It look like an $800 sofa at best and when I tell you that sofa was so hard! Now, I specfically said that it was imperative that I have a sofa that was soft and comfortable and I was sold the hardest sofa on earth. I called to complain and was told to keep the sofa for a few weeks and then come to get a new one. if I still didn't like it. I was pretty sick and never made it back to the store but I can tell from the conversation that he was going to give me hard time and most likely not give me a sofa of equal value of the $1,600 that I already spent so I just took the loss instead. I've had the sofa for about 3 months now and already I can tell that it wont last a year. Meanwhile, my previous sofa lasted me a little over a decade. Im a single person that lives alone and dont have kids or people bouncing all over my furniture and the buttons in some areas have already loosened significantly. I also sit on a throw blanket anytime Im sitting on the sofa. I weigh125 lbs so there should be no reason why there are areas on the sofa that look like I had it since the 80's. I'm very disappointed and I work hard for my money. I'd rather not have a sofa then to have this one. It was a waste of money and I will never shop at that business again. Check out the photos and let me know if the sofa looks like...

Buying experience:

The pricing for the furniture was decent, a good bargain. There is a fairly sizeable furniture selection of different colors and types. The guy is a salesman through and through, but he will definitely talk things out with you if you have concerns or questions. I will say to take your time purchasing and understanding all of the details (warranty, return policy, etc.) before making a decision. The buying experience was fair.

Delivery:

Unfortunately, here is where we had an issue. The delivery was late. It was a very frustrating experience since we thought we were going to be in an empty home. The moving team was quick to install things into our place once they got our items. We were offered a temporary furniture piece in the mean time while we wait for our purchase which we accepted.

Furniture Quality:

Now I don't know much about the durability or longevity of certain materials, but it is 2 months in and we are enjoying the furniture. The couch that we got is super comfortable. All of the other pieces seem fairly sturdy. However, we did buy an in store piece that had a few small damaged areas. The owner told that he would fix it up for us, but we got it in the same condition. Beyond that, no...

Well what about this store, I thought it was a good place, with good honest sellers, but that's not what I found. I bought furniture, they came scratched, stained, and they do not want to undo the business, even if they do not have the same merchandise, they force me to take something else in the place, they do not fulfill the deadline they ask for, they do not care to give satisfaction to anything. I'm very disappointed because when I arrived at the store it was very pleasant, and they do everything to get your money, then they just curl up and apologize, or please keep the furniture scratched to help me, because I have no other ... Well I did not pay for anything with defect, and I tell you. Do not go to this store, it's just a headache. And lose...