I write this review to increase awareness on how to exercise good, equitable customer service to all members of the community . On my way into work, I decided to stop at this business for the first time. Unfortunately, it will be my last solely based on how I was treated. After placing my to-go order, I sat at one of the tables and waited for my order. I waited for about 8 minutes. Once I received my order I sat for an additional 3 minutes to finish a work email I started sending. During this time the cashier captured my attention by referring to me as "lady" and rudely asked if me there was anything else I needed. I replied no and she seemed annoyed. From "lady", the whole interaction left me confused as to why I was being treated this way= as if I were loitering! Having grown up in a family business, I know first hand this is just now how you treat a customer. This is not a sit down restaurant, it's a cafe where people either stay and sit down to eat their food or take it to go. I noted that you are celebrating a 25 year anniversary as a business- being that you are in a predominantly minority community, those are the primary customers who have chosen to give you business and I choose this morning- make sure you treat them right despite any biases you may have! Like most people, I don't take the time to write reviews unless great or terrible service. There is no room for disrespectful customer service.