The maze was good but the staff or well one staff member deserves to be fired or at least written up. Tickets and water were purchased and then this staff member highly recommended my sister leaving because of the temperature. We knew it was going to be hot and we were prepared. We did bring a water bottle as we read before hand it would be hotter inside and it was a recommendation. We bought bottles and then they were denied. My sister even offered to dump it out and pour in our purchased waters to show it would be just water. Still told no. My sister expressed her excitement and that we drove from Memphis purely to do this maze. Yes this may mean nothing to some but this is on a bucket list before she may possibly die. The employee still discouraged us after expressing the bucket list. We did return and once returning they expressed “ we returned your money because we didn’t think you were coming back” though we stated we were coming back. We showed up at 5 pm and when in the parking lot after finishing around 7 we were taking celebration pictures ( like 3 not the Instagram 50) and drinking a water, we were then told pretty much to pull off because they needed to lock the gate…. What if we showed up at 6 pm at last ticket sell according to staff and took us till 8pm?? We purposely exited the maze at 7 to not hold up staff but a courteous let me sip my water would have been nice. Maze well worth it, staff...
Read moreThis is my first poor review. The maze was awesome, but the staff was ridiculous! One staff member in particular; her name was Jody! We took our 5 boys to the maze. They were super stoked to do this. It was ton of fun and laughter. We were looking for our final last goal the exit when Jody blew her whistle and yelled very rudely at my son..STOP RUNNING! I have owned kids play places before and understand the need to use a stern voice. Hers however was beyond stern and just down right rude and unnecessary. Especially since this was her first time to even have to say anything to our group. I asked her, was this the first time you told him to stop running and she responded with her hands on her hips. YES! I asked her name with the intention of letting the manager know about this behavior. When I told the manager her response was, "well they have to speak loudly to get their attention." I said the whistle does that and it wasn't just loud it was rude. The manager then said "well when they run they can bump into others." Instead of her saying I'll speak with my employee she just justified her behavior which tells me Jody's behavior will not be corrected for future customers. Again I don't write bad reviewsn but this place deserves a wake up call. You have a great product! Don't ruin it by being rude to your customers....when a simple kind response would have been sufficient for...
Read moreWhat an awesome place! I have never seen a maze type place. I've done corn mazes, but those are easy and don't have any goals to accomplish. The Maze here in Hochatown wants you to collect 5 stamps from 5 different towers as theain game and then there are an additional, more challenging, 8 stamps to collect throughout the maze. The Maze is challenging and difficult. To collect all stamps you're going to most likely spend at least a couple hours here, then you have the challenge of getting out of the maze!
In the summer, the 100 degree heat, adds a major challenge. It's HOT! Keep that in mind if you're wanting to go here and accomplish everything. I wouldn't recommend kids under 10, they're going to be hot and cranky with the challenge of the maze. Mind you they do have water stations and misting fans set up throughout, but that's no challenge for 100 degree weather. I would definitely love to visit again when...
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