H-Town AC Repair HVAC services Houston — Attraction in Houston

The representative of their company showed up later than appointed. The time window I was given was 4-6 pm and he called me a few minutes before 6 and said he was nearby. He was very polite and apologetic and offered me an opportunity to reschedule. I decided to go ahead and get it done. He showed up about 20 minutes after 6. He was very courteous and professional. He went right to work and a short time later he apologized for interrupting me and asked if he could show me something, He showed me where one of the pipes connected to the unit in my attic was leaking. He pointed out some staining in the wood that demonstrated that the leak had been going on for some time. He explained that whoever had installed my AC unit had decided to cut a corner and left off a short length of hose and basically jammed two lengths of hose together. He said he could fix it for $75 dollars. I agreed and he went to work on it. He came back downstairs a short time later and explained that he had added a short length of hose to fix the leak, but his glue had hardened in the heat (it was a very hot day) and he would have to come back to fix it. I arranged an appointment for him to come back the next day and fix it. I waited for two hours and he never arrived or even called me. I called him the next day and he apologized, explaining that he had been on a big job and ended up working until 9 pm. He agreed to come the next day during the same time period. He arrived the next day, a bit later than I had hoped. I would have expected him to be there promptly to make up for his mistake the day before, but he was always very courteous and professional, so I let it slide. I was very impressed with the courtesy and professionalism of the staff - with the exception of his failure to follow up after he failed to show. I'm sure I would have felt differently if I had actually had to take off from work to wait for the technician to show up three times. Most importantly, his discovery of the leak, which would eventually have burst and caused untold damage to the floor of my attic very possibly saved me thousands of dollars. I would recommend these folks, particularly if you have someone at home who doesn't have to take time off from work to wait for the...

I started having issues with my a/c about a month ago, first it was the capacitador, I called another company and they came and replaced it, then a month after that, the motor of the fan went bad, I called the same other company and they replaced. Then 10 days after that repair, again my unit stop working. This time I called H-Town. First, I was impressed how quick they send a tech to check my system: he came the same day, 3 hours after my call. He checked the entire system and determined the blower was not working, the coils were freezing, and there were leaks. There was no air coming out of the vents. He suggested to place a new unit due to the age of the system (the condenser was from 2010 and the evaporator from 2004). I was worried to have to spend money in a new system. They sent the estimate and I spoke with the office to discuss it. They suggested that the owner, D-mitry to come and check everything again. The owner came the following day in the morning. I was very pleased with his attention and explanation. He said they could change only the blower and coils, but he said it would be a band aid due to the age of the system. I did not want to continue paying for repairs and I decided to have installed a new system. In addition, D-mitry saw that my ceiling vents were not the correct ones for ceilings , they were for walls and he said he would come in the afternoon to change them. Sure enough, he did even though wasn't part of the job proposed. It was a nice touch of customer service. The job started immediately. Roberto and Ed were the installers. I could not be more pleased with their diligence and professionalism. The installation went flawless. H-Town earned my trust and respect because they treated me with respect, they gave me the necessary attention and the customer service was superb. I strongly recommend H-Town for any air conditioner repairs/jobs. I'm sure you won't be disappointed. I found this gem in desperation of taking care of my a/c problem in the middle of the hottest time if the year and surely they delivered an A+ job. Thank you D-mitry for having and managing an outstanding company. Your employees are...

If you are looking for an outstanding HVAC company in Houston, I highly recommend H-Town AC Repair. I manage several properties in Texas and have had a variety of experiences with HVAC companies. After a bad experience with the last company I hired in Houston, I did a lot of research on line and came across H-Town AC. and they have been taking care of my properties for the past two years. Their customer service is second to none. Every person I’ve dealt with has been very professional and caring. They did the maintenance at one of my properties two weeks ago and discovered a leak, the repair was completed and the following Saturday afternoon the AC stopped working. I had a new tenant moving in that day and I was beyond horrified that my tenant was not going to have AC on his moving date. Given that this happened on a Saturday afternoon was definitely a challenge but I kept in touch with Mark Kolsa, their Manager, he clearly cared about my concern and stayed in touch with me until the repair was completed. I am so happy that I chose H-Town as my service provider. Their team, Anthony, Mike, Billy and Antonio did an excellent job in making the repairs. They definitely turned what was a very stressful situation for me into a memorable experience. I am so grateful to Dmitry for hiring great and caring people. I know I can count on H-Town AC to take care of all HVAC in my Houston properties. They have a customer for life and will be recommending them to my family and friends. Thank you again for all you did and keep up...