Memorial Hermann Southwest Hospital — Attraction in Houston

They are killing my child right now..they keep trying to put my child on hospice against her family wishes..I have medical power attorney and dual power attorney.Them doctors and staffs is only about money..my child can't speak for herself nor do for herself..she's a ICU patient that on dyalisis and trach.. these people have taken my rights away as a parent several times..they doing a lot of covering up..the doctors are never available to talk to you when needed..They don't treat the patients like human beings they treat them like a science project they get mad when family stand up for the loved one instead of understanding where the loved one is coming from my daughter is on dialysis right now the max amount of fluid that her body can intake within a 24-hour is 32 oz of fluid however when I try to address it the doctor refuse hear my concerns ignored all of my phone calls even ignored me when she came on the floor where my child was.. my concerns was why is they giving my child 82 oz of fluid knowing it can kill her but trying to convince me that they are saving her I request for the doctor to change the amount of intake that they given her a fluid the doctor refused she had nerves to have an attitude because I want to save my child they don't let family members die in peace if they need to they go to extra mile to kill them. These people put my child on hospice without me knowing it.. I keep finding out they want my child on hospice from other people behind my back. They constantly trying to rush my child out the hospital right now knowing full well she on life support because of them..Lie and say they trying to help me and nobody gonna do nothing without my permission and of don't feel comfortable about something they will do whatever I want done ity decision and rights..This hospital is not about saving lives They been rough with my child causing more harm my child body is full of bed sores because of nurses not turning her..They are bullies..liars they play games they pretend they want what's best for my child and other patients they don't.they overworked the good work the good nurses and try to get rid of the good doctors.. they switch doctors every week to confuse people you will never know who the main doctor is cuz they rotate the doctors every week.. once they killed my child cuz they keep trying to rush out the hospital can I listen to my concerns nor making good medical decisions get upset because I'm correcting them they so stuck in their ways they refused to cooperate with the family on every decision they make and the family can't stop them especially if you sign the consent papers so be careful what y'all cause that's their using your family member rights against you..they don't care for safety of your love ones in the hospital especially the ones that can't defend themselves..my child is suffering and doctors saying my child is fine her body is overloaded with fluid they putting on her all because they trying to cause her body to shut down sooner than it's time for her to leave peacefully..no one will help the right way so I'm turning to the internet..I'm trying to protei ct and save my child at one point they said I couldn't because of my child condition..God said different I was able bring my child home after they gave me such a huge hassle to just to bring her..I had to get outside help just to get my child from the hospital last year My child got ill and needed hospital care because this hospital was the closest this howy child end up in these ppl care again .now I'm literally seeing how they are killing my child cause I guess of the money. God don't...

Absolutely Horrible ER Experience – Unprofessional, Unsanitary, and Fraudulent Billing

We had one of the worst ER experiences imaginable. I rushed my wife in after a feral cat bite, fearing possible rabies. She’s severely allergic to cats and was in serious pain. Despite the ER being nearly empty, we waited almost an hour with no sense of urgency from the staff. Someone briefly looked at her wounds and said help was “on the way,” but no one came for nearly an hour.

When we were finally taken back, we were led to a curtained-off area that was disgusting. There was an open trash can right next to the chair full of red biohazard waste — it looked like blood and vomit. I honestly almost threw up just looking at it and had to step away. It’s unacceptable that anyone would be placed in a space like that, especially someone in distress.

After about 20 minutes, someone in blue scrubs (who never introduced himself) finally showed up. He spent maybe 90 seconds with my wife. He just told her to wash her hands at the sink, then suddenly said she needed X-rays. That made zero sense and raised red flags. She made it very clear she was only there to find out if a rabies shot was needed — not for anything else.

We never saw an actual doctor. We were told someone named Nikhil Patel, MD was the attending physician, but no one introduced themselves as a doctor and every person we saw wore identical blue scrubs. No white coats, no names, no professionalism.

Later, another nurse asked if we had seen the doctor, and when we explained the brief visit from someone in blue, he was just as confused as we were. That’s when we found out that this hospital doesn’t even administer rabies shots — something we should have been told right away at the front desk.

As if that wasn’t bad enough, we were moved to another room that was filthy and clearly not cleaned. The nurse was visibly embarrassed and shocked that the room had been assigned to us and had to clean it himself before we could even enter. Absolutely unacceptable for a medical facility.

While waiting in that room, a woman from billing randomly came in before any further care had been given and aggressively demanded personal info. She was completely unprofessional and didn’t seem to understand anything we were saying. A different nurse had to physically remove her from the room due to her behavior. I’ve never seen anything like it.

Eventually, a competent nurse came in and gave my wife some basic medication for swelling and pain — something we could have handled at urgent care. Then came the biggest insult: a bill for over $1,000 for services we either never received or outright refused. Things like X-rays that never happened and a “doctor consultation” that flat-out didn’t occur.

This entire visit was an absolute disaster. The facility is unclean, the staff is unorganized, the communication is nonexistent, and the billing practices feel downright fraudulent.

We are filing a formal complaint, and we strongly believe this place should be investigated and possibly shut down for multiple health and safety violations.

Avoid this hospital...

(Read till end to know how to sue this dump.)

This is absolutely THE WORST HOSPITAL IN MODERN HISTORY. Needs to be shut down or swamped with so many lawsuits they are forced to give up. My mother was chocking on something that got stuck, she was able to talk, move and was breathing but in severe pain. It pained her to even open her mouth. Take her to this disgrace of a hospital and guess what? They don't see her right away! She's in pain and nothing. We arrived at 12am (midnight) and they did not see her until 7am. Only to find out she needed to go to the other hospital! Curse this hospital and staff. If anything terrible happens or long term damage to my mother better bet I'm sueing.

This place is a death sentence with incompetent staff that do not care for those in need. If you want to live then do not come here unless absolutely necessary. They will do more harm than good. Do yourself and those you love a favor.

For those of you who have been affected by their malpractice then please contact a good lawyer and sue! EMTALA claim then with the state claim. What most people, including many lawyers and doctors do not know is that you can sue hospitals for failure to evaluate and/or stabilize a medical condition that causes harm to the patient under a federal statute. The statute is commonly referred to as the Emergency Medical Treatment & Labor Act (EMTALA).

EMTALA applies to almost all hospitals. (Any hospital participating in the Medicare/Medicaid program must abide by the rules set forth by EMTALA)

You can sue most departments in a hospital that perform medical exams, not just the emergency room. Court cases and administrative regulations have expanded who can be sued under EMTALA.

There are no caps on pain and suffering damages like in many state medical malpractice laws.

EMTALA does not require you to prove negligence, just that the doctor, nurse or hospital did not follow the exact requirements spelled out in the statute. This is called strict liability.

The time to sue is 2 years after the incident in the hospital. So if the state claim time limit to sue has passed you can still sue under the federal EMTALA within 2 years.

Hospitals are afraid of this investigation: If a violation of the statute is alleged, the federal government comes into the medical facility and investigates not just the claimed violation, but any violation of any type from the statute. This gives the plaintiff lawyer great leverage with the hospital to settle both the state malpractice and federal EMTALA claims quickly and quietly.

If hospitals are in serious violation of the EMTALA statute and do not promptly fix the problem they can lose their Medicare eligibility, which means they cannot collect money from Medicare. This could close the hospital. Trust me, hospitals are more afraid of losing Medicare eligibility than your single...