Rienzi, Museum of Fine Arts, Houston — Attraction in Houston

Rienzi management really needs to hire new staff. Their staff is aggressive and unprofessional specifically Francisco and Genaro. Beware with what you wear because they’ll try to accuse you of violating their rules (which doesn’t cover attire) and cite their completely unrelated photography rules instead even if you’re there with your family and you have an iPhone with no ability to even take “professional or formal photos”. The security also won’t even listen to their management and will try anything in their power to prove you wrong despite their policies being clear and despite management giving them the green light. They’re extremely aggressive and discriminatory. Don’t bother going inside the building either. They’ll (security) follow you around so closely as if they think you’re going to steal something or vandalize (especially if you’re POC). The museum is gorgeous and one of the only places like this in Houston but the staff makes the experience terrible and honestly I feel like this place is very discriminatory. It’s really...

I found the self guided tour almost useless, hence I missed a LOT. The map doesn't include a suggested path. And, the list containing the telephone codes for the audio for the various rooms doesn't follow a logical path either And the rooms need to be identified by signs. Using pictures makes the tour a puzzle challenge for seniors.

Also, the curb at the entrance to the grounds nearest the White Garden is a genuine tripping hazard!

Wonderful displays but gave up on trying to figure out what they were.

Attendants more fluent in English would help too, but can make do with heavily accented speech.

Do the emergency exits exit to a clearly marked path to the parking lot and do the window covers fall away easily? Rhetorical but ... my memory is that the stairs from the balcony were...

Rienzi is one of my favorite Houston museums. When you come here, you get a good dose of art and architecture to explore, but also a fair bit of Houston history. The house was owned by the Masterson family (Harris Masterson III and Carroll Sterling Cowan) of Humble Oil fame and is named for Harris' grandfather, Rienzi Melville Johnston.

The house itself is beautiful and a tour guide will tell you about its history and additions, and the house is filled with European art and a very large porcelain collection. You can also go and enjoy the grounds around the house, including various gardens and fountains. It's...