Smoothie King — Restaurant in Houston

So my partner and I just left from there and the 2 kids behind the counter were working I Such a panicked fashion. Like, energetically flailing and there was only one smoothie order that they were working on. I go up and ask for a gladiator with dates. I'm asked to not order dates because they are running low... An predictable exchange of questions happens and I get my dates. Partner order, all good. We get our order. Mine tastes really good! No dates though. Just extra peanut butter and.. Almond butter? Ah this is my partners order but in a small size. Good but not what I ordered. I taste my partners. It's plain vanilla gladiator with nothing in it. Have already left, we now have to come home and fix our 10 dollars protein and water shake.

What did I just pay for? This location is basically not worth coming too unless the family that owns...

Edit: I have already left feedback on 2/20/2025, to the website provided in the store owners reply. I selected the option of wanting to be contacted at the end of the survey, this "reply" is the only thing I've heard from them since.

Extremely disappointed with my recent experience at this location. I attempted to use my birthday reward through the app, which the cashier scanned, along with my payment. However, the reward wasn't applied, and I was charged full price. When I brought it to the cashier's attention, she simply said "sorry" and refused to correct the error. Despite my request to redo the order, she offered no solution stating they don't issue refunds. This was incredibly frustrating, especially as I hadn't had Smoothie King in a while, and it ruined the entire experience. It seems this location doesn't honor app...

I went twice last week, my 1st experience was good. The 2nd visit the smoothies weren't good at all (🗑️). The employee was distracted by being on a personal call or whatever. At first the smoothies (2 medium) taste fine but after getting into them. They had no consistently and felt very light, looked bubbly and they weren't right.

I have Gladiator status and buy smoothies almost daily, from Dallas & Houston locations. This was the worst smoothie I ever had!! I called the location and left a voicemail and of no answer. A week later and The manager or owner has NOT called me back. I had planned on frequenting this location at least twice a week. Since they are along the way, but I'll continue to go to other locations. I had looked forward to doing business with them, but I see...