Macy's — Attraction in Indianapolis

Macy's is an iconic American department store that has stood the test of time since its establishment in 1858. With its distinctive red star logo, Macy's has become synonymous with fashion, quality, and a delightful shopping experience. Spanning across the United States, Macy's stores offer a wide range of merchandise, making it a go-to destination for shoppers of all ages and tastes.

At Macy's, fashion enthusiasts are treated to an extensive selection of clothing, from renowned designer brands to affordable yet stylish options. Whether you're seeking the latest trends, timeless classics, or unique pieces, Macy's has something for everyone. Their departments cater to men, women, and children, showcasing everything from formal attire to casual wear, shoes, accessories, and more.

Beyond fashion, Macy's is a treasure trove of home goods, beauty products, and kitchen essentials. From luxurious bedding and furniture to top-notch beauty brands and innovative gadgets, Macy's offers an impressive array of products to enhance every aspect of your life. Their dedicated sections for home decor, appliances, and fragrances ensure that you can find exactly what you need to create a comfortable and inviting living space.

Furthermore, Macy's has become famous for its captivating events and seasonal celebrations. From the iconic Macy's Thanksgiving Day Parade that mesmerizes millions of viewers each year to extravagant holiday window displays, the store cultivates a sense of wonder and excitement. Macy's also hosts in-store events, fashion shows, and collaborations with renowned designers, creating an engaging and dynamic shopping environment.

Macy's commitment to customer service is evident in its knowledgeable and friendly staff, who are always ready to assist shoppers in finding the perfect item or offering style advice. The store's commitment to quality is matched by their dedication to providing a seamless shopping experience, whether in-store or online.

In summary, Macy's is a beloved American institution that continues to be a leading destination for fashion, home goods, and a memorable shopping experience. With its rich history, diverse product offerings, and commitment to customer satisfaction, Macy's remains a cornerstone of the retail landscape, catering to the evolving needs and desires of...

Moving is not for the faint of heart. We had just moved out of our home and thought we’d only be in limbo for about a week, bouncing between hotels before closing on our new house. The move was chaotic—we forgot to leave clothes out to wear and were completely drained by the end of the day. All we wanted was sleep.

The next morning, in desperate need of a shower and a change of clothes (that we didn’t have), we dragged ourselves to Macy’s at Castleton Square Mall just to grab a few things. I felt horrible—exhausted, disheveled, and honestly embarrassed to be seen in public, especially in a place like Macy’s.

But then we met Maria.

Maria changed everything. She is the absolute star of this story. Although we shopped in multiple departments, Maria was the only one who looked us in the eye, spoke to us with genuine kindness, and treated us like VIPs. Her patience, her warmth—it stopped me in my tracks. Even days later, I’m still thinking about it.

We went back yesterday, this time looking like our best Macy’s selves. I didn’t expect Maria to recognize us—but she did. She even remembered my name, which wasn’t even on the original purchase. One pair of shoes didn’t fit, and I’d already tossed the box and forgotten the receipt. None of that mattered to Maria. She simply said, “No worries—I can look it up.”

Even though it was minutes before closing, she brought out multiple pairs of shoes to help me find the perfect fit. I was blown away all over again.

If you’re shopping at Macy’s Castleton Square, especially in the women’s shoe department—ask for Maria. You won’t regret it. Stellar, unforgettable customer service is rare these days, but Maria embodies it with grace...

Shoppers beware. My credit card was double charged in the men's wear B&G when the computer crashed. The cashier said everything she'd entered was gone when it came back up so she re-entered everything and gave me a discount for having to wait so long. I immediately paid the credit card balance (which was a different amount than what I was later billed for due to the discount) with my debit card at the register as I always do, so I was surprised to get a Macy's bill for the original amount. I disputed the amount, explaining what happened to 2 different people in 2 different countries in 2 different calls because I received a letter after the 1st call telling me they needed more information. Yesterday, I received a letter telling me the investigation was closed, I owe the double bill, and if I don't pay the minimum due, they will report it to the credit bureau. I trusted the cashier when she said the charges didn't go through the 1st time and I'm sure she believed she was correct. Macy's actually sent me both receipts showing the exact same item numbers on both. Apparently, they didn't notice. They could have checked to see that there was a computer crash between the 1st and 2nd receipts, they could have also asked the cashier what happened, but they did none of this or their "investigation" would have had a different result. There was nothing I could have done at the time except ask the cashier to return everything she rang up before the crash, but again, I trusted that the charges didn't go through. I refuse to pay more than double for this purchase. Needless to say, I will be contacting my attorney and suing Macy's for the false bill and my...