Walgreens

Walgreens overall has by the WORST CUSTOMER SERVICE. I been dealing with them for over 10 years. I have Corporate insurance thru my employer. This location has an extremely unprofessional, disgusting, ghetto female pharmacist who is a disgrace to the pharmacist’s profession. She HUNG the phone up on me AND refuse to supply her name so I could provide corporate with her information. I Did not ask for full name. She refused to provide because she knows her behavior was GHETTO! I won’t stop until corporate removes her from this location. She thinks because she works in a predominantly black area it’s ok to talk and treat people so condescendingly. This time she has mistreated the wrong individual. This ghetto disgusting woman/ person asked me “do I want her name or her to look at my prescription??” She is a loser who is a disgraceful representation of the Walgreens brand. I went to the location in person to see if she was a unprofessional, rude and tough and she disgustingly was over the phone. As soon as I approached I saw her on her cell phone and not helping customers. She provided her name at this time. Sandrine is the name of this unprofessional Walgreens worker. She doesn’t deserve a title. You don’t hang the phone up on anyone especially a loyal longtime 10 year plus customer!! She provided details of my personal medical background information loudly by saying what other location of Walgreens I do business with. It’s sad that this is how you get treated in a predominantly black community. Very sad! I’m going to make sure thru different outlets that as many people know how disrespectful and unprofessional this person is and how Walgreens allows people like this to represent their brand. Sandrine does not need to work in the healthcare field with people who are sick or take care of the sick. We already have too much going on to deal with people like this! I have reported my experience to corporate. I encourage everyone to do the same and stop letting these locations team members get away with their horrible mistreatment of people in this community.