We moved to Jacksonville just over a year ago and had driven by Adventure Landing plenty of times, but never stopped in. Just before the Holidays came around we checked the place out and at first glance were happy with what we saw. It’s not until you start really looking around that you’ll start to notice things. We’ve never used any of the aquatic park items, so we can only speak to the rest of the attractions. The equipment and facility are aging and much of it needs to be repaired or replaced.

1. The batting cage machines are constantly much slower or faster than advertised and ball placement is very inconsistent (inside, high, outside, low)

2. We tried the race track a multitude of times over several visits and without fail there was always a vehicle that broke down, wouldn’t start, etc. The vehicles are shut off after every “race” and then pull started back on again. The tracks we were used to would govern the vehicles into a low idle (to save on gas / noise / time to start the next race), but leave them running. a. We will note that the track itself is pretty well maintained and as long as your car isn’t a lemon, it’s a lot of fun.

3. Ride attendants missing from attractions. We get it, during a slower period / sales you aren’t going to have an attendant at the least used attractions (kiddie rides). There needs to be some way to call / notify the staff that someone is needed. Out of the couple times we did have to go to the front desk to get someone, once we were told that attendant was on lunch break and the other we had to wait for them to finish a different attraction first. We’ve never seen an attendant for mini-golf nor the batting cages / equipment rental desk.

4. There are 2 mini-golf courses. Both were acceptable, but did show considerable weathering/age. Several of the holes were water logged (even though it hadn’t rained in over a week), so we can only assume there are drainage or irrigation problems.

5. Laser Tag was fun. The arena is decently sized for a larger group. The equipment / vests leave a bit to be desired. We were literally standing behind someone shooting the small colored areas on their vest and didn’t register hits/kills. Lots of corners, places to hide/ambush, windows, etc.

6. The arcade. This has to be our most loathed portion of the establishment. We’ve been several times now and on every single visit we had to get the assistance of a worker (whom can be hard to find most of the time) several times to fix a game, credit tokens that the machine ate, replace tickets that had run out, cycle a game, etc. We’d likely be on a first name basis with them by this point, but alas we don’t want to call any of them out. There are always machines that are broken / off / not working properly. Between visits we haven’t actually seen most of them get fixed. They just remain off or with the coin slots covered with a Out of Order sign. a. Cost of playing token games. A majority of the games on the arcade floor take 4 tokens for 1 credit. Yes, that’s right… $1 per play! With some even jumping that up to 8 tokens. The enjoyment / possible win rate of games against the cost to play them just doesn’t make sense. Most of the 4 token games should be 2 at best if not 1. No arcade game should cost more than 4 tokens to play, period.. and those should be the rare, super new, super expensive games.

7. The staff was very pleasant and helpful when needed. We get it, it’s not their fault that the place has been left to slowly disintegrate, and are appreciative for all their kindness and helpfulness when an issue arose. We did not encounter anyone whom was rude or abusive. The staff seemed to be mindful of the kiddos and enjoyed their jobs (even for more than just the paycheck).