Can definitely see the age of this place. Went to a concert here, great sound and nice employees but the place was old and I can't say it was well kept as the restrooms were ridiculous. In any event, my main issue was the lack of attention paid to wheelchair patrons. We were ushered to general admission where ppl were falling all over my brother and just in his way. Imo, there needs to be more effort and thought into wheelchair patrons. There should be a section or area where they too can enjoy a show they paid for without fighting off fellow concert goers from falling in their laps, on their legs, or damn near knocking them out of their chair. They'd like to enjoy their concert in peace as everyone else and also be able to see it in a safe environment and have fun. We could have purchased a table at the front but luckily we didn't as they didn't look too great (kind of old). We have been to places in general admission areas (ex. HOB) where the experience was of no comparison. Even if there was an upcharge to be in some area for wheelchairs, we would have paid it not to be dead in the middle of a crowd of ppl who were enjoying themselves (as they should) but also falling all over my brother. We ended up in the very back of the theater against a wall, not in the very front seeing the artist close up as expected in general admission. All in all, we ended up enjoying the concert but extremely disappointed in the overall experience and have no intention of returning. I do urge you to look into better accommodations for...
Β Β Β Read moreStaff was fantastic! Security called outside for VIPs to head the line, were very friendly in getting people scanned in (if you forget your paper ticket, bring up the pdf on your smartphone, and that works well), and our bartender was very sweet and fast (though drinks were expensive! $8 for a 6oz rum and coke!). However, the place has a ton of downsides. It feels cobbled together, especially between the lobby, bathrooms, and seating. There was no assigned seating, and surprisingly, no heat in the building. Theater fog was thick when we entered (doors at 7pm), and the concert didn't start until 8:30!! Once the main act was preparing for the stage, most people stood, and moved up to the edge of the stage (there was more than enough seating for all attending). Why is standing at a seated concert a thing, anyway? Restroom facilities were lacking, with the exception of the toilet paper. The stalls were extra small, and haphazardly placed. Sink water was freezing cold. Plenty of paper towels, but with no heat, tough to get warm again. Unless the act is phenomenal, I will not be returning. Of course, they may be renovating, so if they update the venue, it may be a nice place! Subway is nearby, walking distance from Mayfair station or Irving Park station, and other awesome food options between train and theater. Hope the...
Β Β Β Read moreNo air conditioner, the place does not smell clean at all and it is hot as hell. I came to see grupo niche and they have a "vip" (cost 250 + Ticket 35) are which includes a bottle of whiskey and 2 fan to cool down the area and not dance area. Soooo you pay to see and dance too no only to watch the artist singing. For the regular ($35) is ok you can not ask to much because the price, but how is possible that they only had 1 fan for the entire area which is almost yhe entire theater. Please production companies at least for summer Events be considered and fix the air conditioner or buy more fans. The event was promoted/organized by Jo productions , Arvez production and Gmw...
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